Director, Program Management Office

Director, Program Management Office

Atlanta, GA, US, 30308

Oldcastle Infrastructure, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.

The Director of Program Management Office leads the portfolio governance, program delivery, and execution excellence for the Digital Transformation agenda. This role owns the end-to-end portfolio management and roadmap of initiatives spanning Lead-to-Quote, Order-to-Cash, Plan-to-Produce, Source-to-Pay, and Record-to-Report value streams for the different business ensuring outcomes are delivered on time, on budget, and to scope/quality. The Director manages a pool of Project Managers, Scrum Masters, and Agile teams (internal and partner resources), and institutionalizes modern delivery methods (SAP Activate Methodology, Agile/Scrum Methodology and DevOps) with robust financial, projects implementation best practices and benefit realization controls.

This role will work out of our office in Sandy Springs, GA with a hybrid schedule.

Program Portfolio Roadmap Plan

• Define and maintain the digital transformation roadmap and annual projects portfolio aligned to the strategic business units' priorities.
• Identify program critical path and project inter-dependencies.
• Align defensible prioritization model (value, risk, cost, capacity) and facilitate monthly and quarterly project planning events.

Program Delivery Governance Model

• Establish a PMO operating governance model: portfolio boards reviews, SteerCo and Operating Committees cadences, stage gates, risk/issue/escalation paths, and audit trails.
• Establish roles and responsibilities (RACI) clarity within the program and clear escalation paths.
• Manage the intake of initiative and prioritization based on business strategic priorities, value, risk and capacity.

Program Delivery Methodology & Risk Management

• Define and enforce project delivery methodologies and the use of standard artefacts (BRD, HLD, FSD, TSD and RAID Logs), test plans and cutover playbooks.
• Provide PM resources capabilities for the business, functional and technical teams, OCM and deployment teams.
• Implement quality assurance gates for the solution design reviews, test readiness, deployment readiness and Go/NoGo milestones.
• Manage a central RAID: Risks, Assumptions, Issues and Dependencies across all projects.
• Manage resource capacity planning and conduct a regular program and demand vs resource reviews.

Program Status and Reporting

• Facilitate monthly and quarterly project updates with SteerCo leadership and Operating Committees for program updates, KPI dashboard, and risks escalation and mitigation plans.
• Establish formal processes to enable Scope and Change Control, ensuring to clearly communicate the impact and tradeoffs.
• Lead the discussion and review of lessons learned and post implementation.

Job Requirements

• 12-15+ years of experience working in Digital Transformation programs in a manufacturing industry.
• 5+ years of managing PMO and/or ERP Digital Transformation Delivery teams.
• Experience managing program methodology (SAP Active, Agile/Scrum).
• Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift.
• Creation and improvement of processes that demonstrate ease of doing business internally and externally.
• Development and implementation of process adherence and data quality adoption metrics.
• Comfortable operating in environment of ambiguity and fast change.
• Strong interpersonal and organizational influencing skills.
• Ability to communicate in a simple, articulate, thoughtful manner to varying audience levels.
• Innovative spirit to work cross-functionally in developing improvement ideas.
• A pleasant, likeable manner while accomplishing challenging results.
• Bachelor's degree in computer science or technical related discipline.

Preferred Skills

• Project Management Certification (PMP).
• SAP Active Project Manager Associate Certification.

What CRH Offers You

• Highly competitive base pay.
• Comprehensive medical, dental and disability benefits programs.
• Group retirement savings program.
• Health and wellness programs.
• An inclusive culture that values opportunity for growth, development, and internal promotion.

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.