Director of People & Culture

Healthcare's Helping Hand

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year. Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

Director of People and Culture

The Director of People and Culture will provide strategic leadership for CHG's people practices by overseeing our Employee Relations and Talent Planning teams who manage significant people and business impact. Through distinct employee relations and talent planning efforts, this leader ensures that talent practices not only mitigate risk but strengthen our culture, leadership effectiveness, and employee experience through our core values. Additionally, develop enterprise frameworks and methodologies that enable divisions to build strong talent pipelines, assess future skills needs, and align talent strategies with business objectives.

Success in this role looks like: Serving as a trusted advisor to senior leaders across the organization who balances healthy employee decisions with key business outcomes; applying an overall talent-management lens in your approach to ensure steps are made that drive fairness, consistency, and positive impact for both our people and the business; and leading and empowering both teams to be strategic, proactive, and effective in resolving critical people matters.

Responsibilities

• Lead, coach, and develop a team of Employee Relations consultants to drive resolution on strategic and complex employee relations cases across all divisions
• Oversee our Talent Planning function, ensuring robust processes for performance management, talent calibration, and upskilling based on talent profile needs
• Provide executive-level consultation on talent planning, complex investigations, escalated conflict resolution, and enterprise wide organizational policies
• Lead and participate in enterprise-level projects and initiatives for Employee Relations and Talent Planning
• Serve as an escalation point and decision-maker for highly sensitive situations, ensuring balanced, consistent, and legally sound outcomes
• Partner closely with senior leadership, People Business Partners, and our legal team to influence enterprise-wide approaches to ER, risk management, talent planning, and organizational health
• Collaborate with our People Operations team on monitoring case data and talent metrics while ensuring policies, programs, and practices are consistent, scalable, and aligned
• Anticipate emerging workforce trends to proactively shape talent and ER strategies that align with our business goals and CHG's culture
• Build scalable key cultural, employee relations, and talent planning initiatives to divisions and teams
• Partner cross-functionally with other areas to integrate talent planning and ER insights and solutions into broader people and business strategies
• Design, facilitate, and scale leader training, enablement and other solutions based on talent and ER trends
• Serve as subject matter expert in employment law and company policy to ensure decisions are made in compliance with all applicable policies and regulations

Qualifications

• 7+ years of progressive HR experience, including significant time in an HRBP and/or direct Employee Relations /Talent Management leadership role
• Strong leadership skills with proven experience managing and developing a high-performing team, specifically in leading systemic talent management initiatives
• Deep knowledge of employment law, HR best practices, and organizational dynamics
• Exceptional communication, influence, and executive presence with the ability to build trust across diverse stakeholders
• Bachelor's degree or equivalent experience; PHR or SHRMP-CP certification preferred
• Experience leading projects and working exceptionally well both independently and with teams
• Ability to foster and build relationships with sales teams, business partners, and in their own department that are collaborative and lead to effective problem solving
• Comfortable and confident using HR systems and Microsoft Office Suite (Esp. Word and Excel)
• Maintain strict confidentiality of employee information
• Ability to effectively manage issues at multi-state locations
• Ability to train and present to large groups
• Ability to prioritize, manage time effectively, and multi-task
• Ability to travel as required