Director of Food and Beverage

Director of Food & Beverage

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.

Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed.

The Role

The Food & Beverage Director is responsible for overseeing all food and beverage production and service within the facility. This role directly supervises the Executive Chef, Sous Chef, Banquet Manager, and managers of all other outlets (banquets, bar services, concessions, etc.). The Director manages budgets, hires and develops staff, ensures compliance with all safety and sanitation standards, and applies strategic marketing principles to consistently exceed guest expectations.

Essential Duties & Responsibilities

• Develop, monitor, and adjust annual budgets for all food and beverage outlets.
• Oversee hiring, training, orientation, and professional development of department staff.
• Ensure compliance with all safety, sanitation, and preventive maintenance standards.
• Implement and monitor cost control procedures and standard operating policies.
• Approve menus, staffing plans, job descriptions, and scheduling procedures.
• Manage purchasing, receiving, inventory, and vendor relations to ensure quality and cost-effectiveness.
• Research and evaluate new products, preparation techniques, and presentation styles.
• Collaborate daily with the Executive Chef, Admin/Human Resources, and Sales teams.
• Oversee guest service, address complaints, and ensure a high level of customer satisfaction.
• Plan and promote events, banquets, and outlet-specific marketing initiatives.
• Develop wine lists and sales promotions for beverage programs.
• Ensure compliance with federal, state, and local food safety, alcohol service, and labor laws.
• Supervise remodeling, refurbishment, and upgrades to F&B areas.
• Approve payroll, invoices, reservations systems, entertainment, and event programming.
• Maintain accurate records of sales, special events, and financial reporting for POS reconciliation.
• Uphold company standards for appearance, cleanliness, and staff dress codes.

Supervisory Responsibilities

• Ensure compliance with all federal, state, and local employment regulations.
• Recruit, train, supervise, and evaluate managers and supervisory staff.
• Foster cooperative working relationships with staff, union representatives (if applicable), tenants, and the public.
• Evaluate and recommend operational improvements to better meet customer needs.

Qualifications

Education & Experience

• Bachelor's Degree in Business, Hospitality, Public Administration, or related field (or equivalent combination of education and experience).
• Minimum of 2 years leadership experience in banquet food & beverage operations.
• Experience with contract negotiation, purchasing, labor relations, and union environments (if applicable).

Skills & Abilities

• Strong leadership, interpersonal, and communication skills.
• Ability to manage confidential information with discretion.
• Proven ability to anticipate challenges and implement corrective actions quickly.
• Knowledge of hospitality, convention center, arena, or entertainment venue food & beverage operations.
• Strong customer service and hospitality focus.
• Effective conflict resolution, team motivation, and supervisory skills.
• Knowledge of public relations, event planning, safety regulations, and compliance requirements.
• Ability to work effectively under pressure with multiple priorities.

Computer Skills

• Proficiency with MS Office Suite (Word, Excel, Outlook).
• Familiarity with POS systems and inventory management software preferred.

Other Requirements

• Ability to work flexible hours, including nights, weekends, and holidays.
• Professional appearance and demeanor.
• Ability to travel as needed.

This description portrays in general terms the type and levels of work performed and is not intended to be all inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location: On Site: Wilmington Convention Center

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Note: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.