Director of Food and Beverage Operations

Role Requirements

The Director of Food and Beverage is responsible for overseeing our Operations team at the location ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.

Job Requirements

• 5+ years of leadership experience in hospitality or retail
• Bachelors Degree in Hospitality Management is preferred
• High level of computer literacy
• Understanding of financial concepts
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

Detailed Responsibilities

• Proactively coaching and motivating team members to deliver their best
• Identifying opportunities and driving constant improvement in our location operations
• Building a strong partnership with location partners and other stakeholders
• Working with regional and Home Office leadership to drive innovation and best practices at the location
• Delivering against our financial goals and budgets
• Coaching the operations management team
• Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors
• Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location 
• Reviewing financial reports and developing action plans to best achieve business goals
• Completing team member performance reviews including career development planning and compensation
• Responding to emails, phone calls, and any associated administrative work corresponding with role responsibilities
• Collaborating with culinary leadership and partners to drive menu development and associated operational enhancements
• Overseeing season planning process ensuring alignment with Levy and partner expectations/goals
• Coaching team members for optimal performance and engagement
• Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
• Conducting manager meetings to engage, inform and build alignment
• Conducting event walks interacting with team members, guests, partners, and VIPs
• Identifying and planning for management support needs when the business will exceed the locations current resources
• Managing team recognition program 'Levy Legends' by leadership promotion and participation
• Conducting building safety walks so our locations maintain an outstanding level of safety and cleanliness
• Completing progressive discipline with the leadership team to hold team members accountable and improve future performance
• Leading continual improvement efforts from an operations management perspective
• Closing/Signoff Payroll on a bi-weekly basis for team members
• Driving shrinkage prevention efforts to minimize financial risk to the business
• Participating in Governance Meeting presentations to network, learn, and represent Levys culture and business goals
• Planning budget and P&L management to support optimal financial achievement
• Engagement planning in collaboration with the leadership team, so our team feels supported by and committed to Levy
• Regularly reviewing operations procedures to identify and drive improvements
• Acting as the figurehead at the location for Levys Work of Change initiative build a diverse and inclusive team who represent the community the location serves
• Other duties and responsibilities as assigned