Director of Facilities and Operations Ontario Convention Center

Director Of Facilities And Operations

Operations

Reports To: General Manager

Classification: Salaried, Exempt

Compensation: Annual Salary Range $100,000-$120,000

Position Summary: Responsible for the daily activities required to run, maintain, and service the facility and/or the events by performing the following duties personally or through subordinate supervisors:

Essential Functions:

• Directs and supervises all aspects and personnel of operations including operations coordinator, engineering, building maintenance, housekeeping, grounds maintenance, security, parking, information technology and compliance with Cal. OSHA, Life and Safety and ADA regulations for the convention center.
• Oversees maintenance of electrical, mechanical, information technology infrastructure, environmental control and related systems for the facilities.
• Directly responsible for negotiations with vendors, contractors and service providers.
• Prepares technical plans and specifications.
• Maintains accurate and current SMG Maintenance program with regards to preventative maintenance and work orders for physical facility in accordance with generally accepted facility maintenance standards."
• Procures services, repairs and supply transactions through both bid and negotiated processes.
• Coordinates and oversees special projects, such as construction, remodeling or expansion.
• Plans and directs outside vendors/contractors work to assure compliance with contracts and safety requirements.
• Coordinates the Operations activities with other departments and event related contractors to assure facility readiness and smooth operation of events.
• Assists in the preparation of the operating budget and recommends capital budgets and long range repairs and improvements to the facility.
• Authorizes the requisition of equipment and supplies within budget guidelines.
• Knows and ensures all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed and develops programs to ensure training for employees as needed.
• Determine staffing requirements, interviews, hires and trains new employees or oversees those personnel processes including technical services, parking, security, employees who perform electrical, carpentry, welding, and masonry, painting and plumbing activities.
• Prepare reports on assigned maintenance operations and activities as needed.
• Provides yearly inventory of all equipment.
• Investigates, analyzes and resolves operational problems and complaints.
• Conducts periodic staff meetings to discuss procedures, problems and policy changes.
• Works closely with the General Manager in the preparation and negotiation of Service Agreements.
• Reviews contracts for compliance with events and/or government specifications and suitability for occupancy.
• Acts as liaison to public utility, environmental, and energy agencies.
• Assist the General Manager in implementation of any energy saving guidelines.
• Serves as MOD (Manager on Duty) as required.
• Performs other duties as assigned by the General Manager.

Supervisory Responsibilities: Manages subordinate Managers and Supervisors in any of the following departments: Housekeeping, Operations, Engineering, Security, Parking, Carpenters, Electricians, Plumbers, and Technical Services. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with Legends Global's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Experience/Training/Education: Required: High School Diploma. Six years supervisory experience in operations of large public assembly, hotel or other commercial facility. Desired: Bachelor's Degree with a major in facility management, engineering or similar degree and building maintenance and/or facility management experience required.

License/Certificate: Valid California Driver's License

Knowledge/Abilities/Skills: Knowledge of Business English and Math, Excellent organizational skills, Knowledge of wireless technology applications and interface availability, Extreme proficiency in all Microsoft Office applications. Knowledge of multiple desktop environments and operating systems including network security and access. Operating principles of HVAC, fire systems, sprinkler protection systems, indoor air quality/air filtration systems, fire, security alarms, escalator and elevator operation.

Ability to: Communicate effectively and professionally both verbally and in writing, Establish and maintain effective working relationships with clients, employees, peers, and the public, Be detail oriented.

Skill to: Operate modern office equipment, including computer, fax, phone, and copy machine, as well as the following software: Microsoft Word, Excel, and E-mail. Operate a motor vehicle.

Physical and Environmental Requirements: This position requires sitting and working on the computer for most of the workday; some walking, stooping, bending, and lifting may occasionally be required.

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.