Director of Enterprise

Director of Enterprise

The Director of Enterprise Applications will be a strategic visionary leader who will work collaboratively with various stakeholders to ensure that D365 solutions & integrating systems (such as UKG) are effectively aligned with business objectives, drive operational excellence, and deliver measurable value to the organization.

Additionally as a hands on developer, you will play a key role in the design, development, and customization of Microsoft Dynamics 365 (D365) solutions to meet the unique needs of our organization - with primary focus on Finance & Operations. This role requires a deep understanding of D365 architecture, customization capabilities, and development tools, as well as strong programming skills and a commitment to delivering high-quality solutions. The ideal candidate will have a proven track record of developing customizations, extensions, and integrations within the D365 platform, as well as the ability to collaborate effectively with cross-functional teams.

Essential Duties:

Leadership & Application Management

• Lead the IT team (including consultants) to implement the strategic vision of applications across the organization, being subject matter expert in following areas:
• Overarching System Architecture (including other systems that integrate with F&O such as CE and/or UKG).
• SDLC Best Practices/Processes & Environment Management
• Configuration, customization, and administration of D365 applications.

Solution Development

• Design, develop, and implement customizations and extensions to the D365 platform using tools such as Power Platform, Power Automate, Power Apps, and Azure DevOps.
• Develop integrations between D365 and other systems or applications, leveraging APIs, web services, and middleware.
• Customize D365 forms, views, workflows, and reports to meet business requirements.
• Write and maintain clean, efficient, and well-documented code following best practices and development standards.

Technical Analysis & Design

• Provide technical support to D365 users, troubleshooting issues and resolving problems in a timely manner.
• Collaborate with business analysts, stakeholders, and end-users to gather requirements (for new enhancements as well as bug fixes) and translate them into technical solutions.
• Conduct technical feasibility assessments and provide recommendations for solution design and architecture.
• Create technical design documents, including data models, entity relationship diagrams, and system architecture diagrams.

Testing & Deployment

• Develop and execute test plans and scripts to ensure the quality and stability of D365 customizations and integrations.
• Share test plans with BAs to help build robust QA & Regression Test Suite.
• Assist in the deployment of D365 solutions, including code migration, release management, and environment configuration.
• Troubleshoot and resolve issues encountered during testing, deployment, or production use.

Continuous Improvement

• Stay up to date with the latest updates, features, and best practices related to D365 development.
• Identify opportunities to optimize and enhance existing D365 solutions to improve performance, usability, and scalability.
• Lead & participate in code reviews, knowledge sharing sessions, and other collaborative activities to foster a culture of continuous improvement.
• Ensure that D365 applications are running efficiently and effectively.

Education/Experience:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as a software developer or similar role, with specific experience developing solutions on the D365 platform specifically F&O.
• In-depth knowledge of D365 customization and development tools, including Power Platform, Power Automate, Power Apps, and Azure DevOps.
• Expertise in D365 architecture, configuration, customization, and integration with other enterprise systems.
• Strong programming skills in languages such as C#, JavaScript, TypeScript, and SQL.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Experience with Dynamics CRM (CE) a plus.

Certificates/Licenses:

• Microsoft certifications in Dynamics 365 or related technologies (e.g., MB-400: Microsoft Power Apps + Dynamics 365 Developer) are a plus.

Job Knowledge, Skill, and Ability Preferences:

• Must be a self-starter with the ability to take initiative and drive positive changes.
• Ability to study, analyses and interpret complex information in order to improve practices or develop new approaches.
• Must be a problem solver and critical thinker that can challenge preconceived notions, observe, research and interpret data and process results to drive process improvement and innovation.
• Proven track record of successful involvement in Dynamics 365 accounting software improvements and implementations.
• Experience and maturity to handle confidential and sensitive data and information.
• In-depth understanding of accounting systems, business processes, industry standards & internal controls
• Must be able to distill complex concepts and communicate effectively to both executive sponsors and end users, and technical and non-technical team members and customers.