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Director, Human Resources

Troon

Company : Troon

Location : Scottsdale, AZ, 85251

Posted Date : 15 September 2025

Job Type : Other

Category : Management

Occupation : Director

Job Details

Director, Human Resources

The Director, Human Resources is responsible for proactive strategic corporate and regional support of the human resource function at company owned/operated golf facilities while ensuring the delivery of exceptional associate and guest experience. This position oversees a team of HR professionals and partners with leaders to drive performance, compliance, and engagement initiatives.

Essential Duties:

  • Lead and mentor 35 HR professionals, guiding their support of performance management, employee relations, compliance, HR systems, and engagement initiatives for multiple states.
  • Collaborate with HR Teams and leadership to proactively understand organizational goals to align HR strategies with regional operations goals.
  • Understand compliance trends to ensure compliance with federal, state employment laws, keeping policies and handbooks current and compliant including recommending process enhancements.
  • Support the organization through change processes with effective communication, help to provide guidance associated with new initiatives, policies or operational shifts.
  • Support of corporate functional teams and leadership and field operations.
  • Works with management, supervisors, and employees to resolve policy interpretations, job performance concerns, time off matters, harassment concerns, equal employment matters, etc.
  • Manage onboarding for newly transitioned properties and conduct proactive HR audits at facilities.
  • Partner with hiring managers to recruit top talent and oversee reference checks, background screenings, and onboarding processes.
  • Develop and deliver training programs for managers on leadership, compliance, soft skills, and anti-harassment.
  • Provide coaching and mentoring to property leaders and HR team members.
  • Travel (1520%) to conduct investigations, facilitate transitions, and lead training sessions.

Qualifications, Experience and Skill Requirements:

  • Bachelors degree in Human Resources, Business Administration, or related field required
  • Minimum of 7 years of experience in Human Resources management with a strong focus on employee relations
  • Minimum of 3 years of direct leadership experience
  • Advanced knowledge of federal and multi-state employment laws with California experience required.
  • Demonstrated experience working with leadership with the ability to communicate effectively and interpersonal skills fostering a positive work culture.
  • Experience supporting corporate functions including leadership and field operations.
  • Proven expertise in employment law, compliance, and HR best practices and processes.
  • Strong communication, negotiation, and conflict resolution skills.
  • Excellent organizational skills and attention to detail
  • Excellent time management skills, with a proven ability to meet deadlines
  • Effective analytical, problem-solving, and decision-making skills
  • Proficiency in HRIS and talent management systems (preferably UKG).
  • SHRM-CP/PHR certification preferred.
  • Bilingual in English and Spanish is a plus.
  • Willingness to travel overnight (1520%).

This is an in-office position requiring a consistent, on-site presence to support organizational needs.

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