Director, Enterprise Merchant Insights & Analytics

Director, Enterprise Merchant Insights & Analytics

The Enterprise Merchant Insights & Analytics team is responsible for maximizing sales team performance and developing insights & analytics solutions for our enterprise partners and sales leadership in our Enterprise Partnerships & Business Development organizations. The team works cross functionally with business development, account management, strategy & operations, product management, analytics, senior leadership, and data engineering to support our sales teams, meet the evolving needs of our enterprise partners, and drive our business forward.

As the leader of our Enterprise Merchant Insights & Analytics team, you'll use your quantitative background to lead a team of analysts and dive into large datasets to support our sales teams both internally and externally. This is a high-visibility role ideal for someone with a strong technical background, paired with the strategic and leadership acumen to establish a vision, work cross-functionally, identify opportunities, adopt new technologies, and lead data-driven initiatives from concept to implementation. You will work highly cross-functionally to innovate on our future approach and insights solutions. You will report into the Senior Director, Enterprise Partnerships within our Enterprise Sales & Business Development organization.

You're excited about this opportunity because you will

• Lead a World-Class Team: lead & build a high-performing team that creates quantitative tools, insights, and recommendations that help our sales teams partner effectively with highly strategic, complex, and analytical Enterprise merchants
• Define & Drive Strategy with Data: Use SQL and other analytics tools to explore complex datasets, identify key business opportunities, and frame insights into actionable strategies.
• Own Projects End-to-End: Take ambiguous ideas and turn them into well-defined projects. Collaborate with stakeholders to define hypotheses, scope efforts, conduct analyses, and execute solutions.
• Partner Cross-Functionally: Work closely with Enterprise teams to align priorities, share findings, and ensure strategic decisions are supported by rigorous data analysis.
• Build Decision-Making Tools: Design and automate dashboards, models, and reporting infrastructure that provide clear insights and support long-term growth strategies.
• Influence with Storytelling: Craft clear and compelling narratives that communicate complex insights in a way that drives alignment and action.
• Improve Data Foundations: Help identify opportunities to improve data quality and consistency, enabling more scalable and accurate analytics across the business.

We're excited about you because

• You are an experienced analytical leader with a demonstrated track record of high impact.
• You have experience working with and supporting sales teams, including developing executive-level deliverables that are professional and external-facing.
• You have expertise in Analytics tools, SQL, ETL, and proficiency in one or more analytics and visualization tools (e.g., Sigma, Chartio, Looker, Tableau, PowerBI).
• You have started to adopt new technologies in the space of GenAI/LLMs and are curious about bringing AI automation to the world of analytics and insights.
• You deftly use data and insights to inform strategies, and can effectively move new initiatives through a large and growing organization mapped to direct and indirect business priorities.
• You have strong written/verbal communication and presentations skills, and experience influencing across executive stakeholders both internally and externally.
• You have the determination to initiate and lead new projects.
• You have 10+ years experience in data analytics, consulting, sales insights, or a related quantitative role and a Bachelor's or Master's degree with 5+ years in people management (including leading leaders).
• You hire and recruit top and diverse talent to drive outsized impact on the business and contribute positively to DoorDash's culture.

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

The compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

$197,200 - $290,000 USD

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of usersfrom Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.