JobsUSADirector, Business Operations (Company-wide)
Company : TieTalent
Location : San Francisco, CA, 94199
Posted Date : 15 September 2025
Job Type : Full Time
Category : Management
Occupation : Director
Job Details
Overview
Director, Business Operations (Company-wide)
We are seeking a Director, Business Operations to drive the rhythm of the business across the company. This is a company-wide operational leadership role reporting to senior leadership and partnering with cross-functional teams to establish operating rhythms, drive accountability, and tackle mission-critical initiatives to enable long-term goals. This is an in-office position requiring three days a week in the office (Tuesday, Wednesday, Thursday) with flexibility on Mondays and Fridays.
Responsibilities
- Lead Udemy’s annual planning process and regular business review cadence (e.g., MBRs and QBRs) with senior leadership.
- Track and report on key business metrics, identifying trends and recommending corrective actions.
- Lead investigations into business performance and operational processes to identify opportunities for improvement and work with cross-functional partners to implement solutions.
- Identify, evaluate, and implement operational process optimization initiatives to streamline workflows and reduce operational friction.
- Develop a deep understanding of Udemy’s business and competitive landscape to inform strategy and execution.
- Partner with leaders across the organization to drive projects that improve business operations and establish operating rhythms.
Qualifications
- Minimum 6+ years of work experience in management consulting or business operations, owning annual planning rhythms like OKRs, MBRs, QBRs, etc.
- Self-starter who can learn on the fly, manage through ambiguity, and handle multiple priorities.
- Strong analytical and problem-solving skills with the ability to translate business strategy into operational plans and processes.
- Strong interpersonal and communication skills to form effective relationships across all functions and at all levels throughout the organization.
- Demonstrated ability to distill complex issues into structured frameworks, develop concrete action plans, and motivate cross-functional partners to execute against them.
- Ability to accurately see the current state, identify potential future risks and opportunities, and envision and evaluate relevant future possibilities.
About Benefits
Our Benefits Start With U. Benefits vary by region; review region-specific benefits during the hiring process. Benefits include base compensation, equity, and bonus eligibility. Details vary by location and role.
About Udemy
Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is to transform lives through learning. Over 80 million learners and 17,000 businesses already learn with Udemy. Udemy is headquartered in San Francisco, with offices in Denver, Austin, and international hubs.
We value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. Information regarding data privacy is available within the Udemy Careers Privacy Notice.
Seniority level
- Director
Employment type
- Full-time
Job function
- Management
- Other
Industries
- Technology, Information and Internet
Posting Date: 9/3/2025. Application window: 9/3/2025 - 9/10/2025.
At Udemy, compensation is based on factors including job-related skills, qualifications, experience, and location. This role is eligible for equity and a bonus in addition to base salary. Hiring Compensation Range: $212,000 — $265,000 USD.
Note: This posting reflects company information and job requirements as described; refer to official Udemy postings for the most current details.
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