DIR - LEARNING & DEVELOPMENT

Director Of Learning, Development & Employee Retention

The Training and Development director directs the design, planning, and implementation of training required of accrediting agencies, local and federal regulations, Corporate, state specific requirements as well as facility requirements. Oversees the new hire and annual training programs as well as on-going competency-based education for all HCBHS staff. Additionally, the Director of Training and Development directs employee appreciation committee to include executing employee events and recognition for employee retention.

About Hill Crest Behavioral Health

Hill Crest Behavioral Health Services is a robust, free-standing psychiatric hospital offering dedicated services to adolescents and adults from the surrounding Birmingham community. With an average census of 150 patients, Hill Crest features acute inpatient, residential, and group home settings.

• We do not treat medically compromised individuals beyond our scope of care.
• We currently treat:
• Acute Adults
• Acute Adolescents
• Forensic Adult Males
• Residential Males and Females
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!

What do our current employees value at Hill Crest & UHS?

A safe and supportive environment that puts patient care first and values our employees. One of the most rewarding aspects of working at Hill Crest is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. You are never alone, as you are part of a large, nationwide network of peers and leaders that educate the field, routinely exchange ideas, and review current topics within the industry. We are proud of our robust continuing education options and opportunities for skills diversification and career advancement with UHS. We want to help you succeed and grow in your profession and enjoy a sense of belonging and trust that comes through your expanding experience. At UHS, you have a voice.

About Universal Health Services

One of the nations largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the Worlds Most Admired Companies by Fortune; and listed in Forbes ranking of Americas Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications:

Associate's Degree required. Bachelor's Degree Preferred

Three (3) or more years of related work experience in Employee training, development, and retention.

CPR Trainer Certification (to be obtained within 90 days of hire) REQUIRED

HRCI/PHR/SPHR certification preferred

RN licensed to practice in the state of Alabama, preferred.

Specialized Skills and Knowledge

1. Ability to work independently

2. Must possess planning and organizational skills

3. Ability to train, evaluate and motivate employees

Essential Job Duties/ % Of Time

1. Provides staff orientation and ongoing training in response to specific employee needs, regulatory compliance, federal, state, and local requirements:

Coordinates and teaches education of Handle With Care, Verbal De-Escalation, Service Excellence and all other in-services mandated by regulatory agencies

Coordinates and Teaches CPR certification/re-certification classes

Facilitates, assigns, and notifies employees of learning assignments and requirements via UHS HealthStream Learning Center as a facility LMS Administrator

Trained in all required training topics so as to teach required training in the event staff is out or unavailable 60%

2. Actively prepares and participates in regulatory surveys and ensures readiness and compliance.

Maintains accurate and confidential annual training, recertification, and education records for all hospital employees, contracted employees, and students 20%

3. Leads HR efforts in coordinating special training events, employee engagement activities, and programs.

Gathers, maintains, and communicates feedback from new hires out of training and within 30, 60, 120, and 180 days of employment as an effort to reduce turnover and increase retention. 10%

4. Member of the Leadership team and participates in Leadership rounding, Flash meetings, survey meetings as requested, as well as other staff meetings 5%

5. Performs other duties as assigned/ Assists sister facilities by serving as a trainer for handle with care and verbal de-escalation 5%

Primary Equipment/Applications Used

List primary equipment used Computer, telephone

List required software and required proficiency Microsoft office, Healthstream, UKG/Lawson

WORKFORCE CONDITIONS

N/A = position does not require this activity.

Occasionally = position requires this activity up to 33% of the time.

Frequently = position requires this activity 34% to 66% of the time.

Continuously = position requires this activity 67% to 100% of the time.

Physical Effort / Activity Frequency of Occurrence

N/A Occasionally Frequently Continuously

1. Standing

2. Walking

3. Sitting

4. Balancing

5. Kneeling

6. Crouching

7. Crawling

8. Reaching/Working Overhead

9. Keyboard Use/Repetitive Hand Motion

10. Climbing

11. Pushing (up to 25 pounds)

12. Lifting (up to 25 pounds)

Environmental Risks

Item Frequency of Occurrence

N/A Occasionally Frequently Continuously

1. Chemicals and fumes

2. Loud noises

3. Vibration

4. Extreme Temperatures

5. Confined spaces

6. Allergens: dust, mold and/or

pollen

Equal Employment Opportunity

The company is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state, and federal laws.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Service Excellence.

Service excellence is a part of all we do. Our standards include:

Treat everyone as a guest by making a good first impression, anticipating needs and displaying service recovery skills.

Demonstrate professionalism and excellence by looking professional, being accountable for actions and delivering excellence in our everyday work.

Practice teamwork by participating in decision making and process improvement, communicating effectively and focusing on the problem/issue, not the person.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity