Digital & Technology Business Relationship Leader - Enterprise Evolution

Digital & Technology Business Relationship Leader - Enterprise Evolution

Black & Veatch allows you to lend your talent and perspective to humanity's biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1. Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.

The IT Business Alignment team at Black & Veatch in the Digital and Information Technology (D&IT) department is seeking a Business Relationship Leader (BRL) will support the Enterprise Evolution, which includes enterprise sales, marketing and communications, global sustainability, enterprise strategy and mergers and acquisitions and partnerships. This role will build and maintain positive relationships with Enterprise Evolution and focus on delivering business value, developing an IT strategic roadmap, owning business critical relationships, and serving as a single point of focus for the interaction between D&IT and Enterprise Evolution.

The Business Relationship Leader (BRL) is a senior-level, strategic business partner responsible for building and maintaining positive relationships with our clients and stakeholders, ensuring that their needs are met, and their expectations are exceeded. The ideal candidate will have excellent communication and interpersonal skills, a deep understanding of the IT industry, and a proven track record of developing and implementing successful business strategies. The BRL will focus on delivering business value, owning business critical relationships, and serving as a single point of focus for the interaction between Digital & Information Technology (D&IT) and business partners. The BRL is integral to ensuring decisions regarding D&IT products and services align with strategic business goals and objectives while fostering positive customer experience.

The BRL will contribute to the business leadership team by actively partnering with Enterprise Evolution business peers to determine strategic direction. The BRL will work to identify ways to support and advance business objectives including persistent or significant D&IT operational issues that require resolution.

Key Responsibilities

• Advocate for secure, resilient, and scalable digital capabilities while ensuring a positive customer experience for the Enterprise Evolution team.
• Ensure that client needs are being met and their expectations are exceeded.
• Collaborate with cross-functional teams within D&IT and Enterprise Evolution to develop and implement business strategies, strategic roadmaps, business cases, and value plans.
• Serve as the strategic interface between D&IT and business partners to stimulate, surface, and shape business demand, ensuring that the potential business value from those assets and capabilities is captured, realized, optimized, and recognized.
• Manage requests through the D&IT demand process.
• Coach business leaders to articulate their function's needs and requirements that will advocate business performance, leverage digital capabilities, and foster positive experiences for BV professionals and customers.
• Partner with Application Portfolio Managers, Service Delivery Managers, and Project Managers for execution and delivery.
• Work with Business Analysts and the Architecture team to develop and maintain multi-year business capability roadmaps that support the digital product operating mode.
• Collaborate with organizational change management to ensure effective transformation and adoption for all initiatives.

Management Responsibilities

Individual Contributor

Preferred Qualifications

• Master's in Business Administration or Information Technology.
• Experience in developing and managing a technology ecosystem.
• Experience leading marketing and sales technology teams.
• 10+ years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives.
• Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience.
• Demonstrable experience with marketing and sales digital technical tools.
• Experience developing strategic information technology roadmaps.
• Demonstrable acumen in business and sales and marketing.
• Excellent communication, collaboration, leadership skills.
• Proven ability to translate business requirements into technology solutions.
• Strong project management skills.

Minimum Qualifications

• Bachelor's degree (in any discipline) or equivalent experience.
• Demonstrable experience in a similar role as a strategic partner, as well as with leadership and functional teams.
• 5+ years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives.
• All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Certifications

• Certified Business Relationship Manager (CBRM) preferred
• Project Management Professional (PMP) preferred

Work Environment/Physical Demands

Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.

Salary Plan

ITS: Information Technology Service

Job Grade

008