Design Manager

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Job Description

About BioLife Plasma Services

BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can’t be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 255+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact.

When you work at BioLife, you’ll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as “hybrid” in accordance with Takeda’s Hybrid and Remote Work policy and will be based in Bannockburn, IL.

OBJECTIVES/PURPOSE

• Lead the ideation, production, and execution of engaging organic social media content across a variety of channels and formats, leveraging both hands-on creative tools and emerging technologies.
• Serve as a creative generalist, supporting content needs ranging from video and user-generated content to print and digital assets.
• Drive innovation in creative workflows and storytelling by adopting cutting-edge AI solutions to optimize efficiency and elevate content quality.
• Oversee digital asset management, ensuring the efficient ingestion, curation, and archiving of custom photo and video content for business use, while facilitating feedback and timely approvals.

ACCOUNTABILITIES

• Ideate, produce, and execute organic social media content by visiting centers and combining phone-based tools with creative software.  
• Develop, capture, and edit compelling social media, video, and print content to support BioLife center activities and brand initiatives.
• Leverage both hands-on creative tools and cutting-edge AI technology to optimize content production and drive innovation.
• Serve as digital asset manager by ingesting, curating, organizing, and archiving custom photo and video content from internal teams and external vendors.
• Design and implement templates and branded graphics for social media, in-center collateral, and executive presentations.
• Collaborate with marketing, social media, and web teams to align content strategies and deliver cohesive multi-platform campaigns.
• Aggregate feedback from stakeholders and facilitate smooth administrative and regulatory approvals.
• Maintain up-to-date, easily accessible libraries of approved assets for business and stakeholder use.
• Ensure all content meets brand guidelines and complies with regulatory standards.
• Identify and implement creative solutions to elevate user-generated content and keep assets on-brand.

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

• Find creative solutions to level up user-generated assets 
• Design and execute templates for social media graphics, in-center collateral, and to support executives  
• Capture content (video/photo) in centers to create a repository of assets that can be assembled for various uses on owned channels (website/organic social/email/mms) 
• Maintain curated collections of on-brand photography and video for stakeholder access  
• Reformat all forms of media, including print collateral, video, photo, and digital graphics 

Decision-making and Autonomy

• Genuine commitment to tinkering and innovation, with a fail-fast approach
• Ability to build strong relationships and interact with all levels within the organization, including staff and donors in centers
• Strong interpersonal skills reflecting cultural awareness and sensitivities, unique ability to navigate team dynamics, and conflict resolution
• Strong organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time and meet deadlines, and proven ability to work in the context of rapid response moments
• Fluency (spoken and written) in English, Spanish proficiency a plus

Interaction

• Collaborate with Marketing Manager for in-center graphic needs (window clings, posters, flyers) 
• Collaborate with social media lead and web manager to design and execute multimedia (photo/video/graphics) content for their channels.  
• Communicate with clients and business partners about creative assets through entire lifecycle from production through archiving to ensure timely delivery  

Innovation

• Embrace new technologies and creative techniques to elevate content quality and efficiency.
• Encourage a culture of experimentation and continuous improvement.
• Share industry trends and best practices to foster team growth.

Complexity

• Manage diverse creative projects across multiple formats and channels.
• Balance shifting priorities and stakeholder needs in a fast-paced, regulated environment.
• Adapt solutions for various audiences while maintaining brand and compliance standards.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS :

Education and experience:

• Minimum of 5-7 years of experience in creative and/or design roles within a marketing department, or advertising/branding agencies, with a balance of digital and print experience.  
• Strong knowledge and understanding of internet culture and emerging technologies. 
• Fluent with Adobe Creative Suite, specifically Lightroom, Photoshop, Premiere Pro, Illustrator, and/or After Effects. 
• Demonstrated flexibility in style and execution across a range of production styles and levels. 
• Demonstrated experience engaging with people ranging from “person on the street” to executives/experts.   
• Experience working in fast-paced environments with tight deadlines and evolving priorities. 
• Proficient in Microsoft applications (i.e., PowerPoint, Excel, Word, SharePoint, Outlook, Teams, etc.) 

Behavioral competencies and skills:

• Strong communication, presentation, and interpersonal skills, with the ability to articulate creative ideas and concepts effectively to diverse audiences. 
• A keen eye for aesthetics and attention to detail. 
• A passion for creativity, innovation, and continuous learning in the field of marketing and branding. 

ADDITIONAL INFORMATION

• Travel up to 15% may be required

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.  

For Location:

U.S. Base Salary Range:

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. 

U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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Job Exempt