Delivery Specialist DME

Become a Part of Our Caring Community and Help Us Put Health First

The DME Delivery Specialist 1 handles the delivery, setup, and comprehensive explanation of various medical equipment in patients' homes. This role requires not only training patients and their families on equipment safety but also dealing with more technically demanding setups. Key responsibilities include loading vehicles, orchestrating logistics with warehouse staff, overseeing detailed work orders, and ensuring detailed communication with patients about their order specifics. Further responsibilities include managing a broader range of equipment inventory, performing precise refills of oxygen tanks, administering detailed paperwork, and executing skilled adjustments to equipment as needed. The DME Delivery Specialist 1 performs basic administrative/clerical/operational tasks. Typically works on routine and patterned assignments.

The DME Delivery Specialist 1 will participate in a comprehensive multiweek training program focused on the basics of medical equipment setup, cleaning, and testing. This foundational role is essential for teaching patients how to effectively use their equipment, often serving as the initial point of contact and a crucial element of their healthcare journey. The position involves close collaboration with the dispatch and warehouse teams and requires learning the DME SKU system to ensure seamless operations. The job calls for adaptability and quick problem-solving skills to manage varying environments and patient needs. It operates within a 24/7 schedule, including weekends and holidays, demanding flexibility from its incumbents.

Use Your Skills to Make an Impact

Required Qualifications:

1. High school diploma; 0 - 1 years experience
2. Knowledge of DOT requirements and regulatory compliance
3. One year clean driving record and background check required
4. Excellent verbal communication skills
5. Customer service oriented with an empathetic and compassionate demeanor
6. Ability to lift up to 100 lbs
7. Mechanical/electrical aptitude
8. Teamwork and collaboration skills
9. Adaptability in dynamic environments

• Experience in a home health setting, or previous experience with durable medical equipment (DME)
• Bilingual
• Prior experience in similar roles or settings

Scheduled Weekly Hours: 40

Pay Range: The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year

Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About OneHome: OneHome coordinates a full range of post-acute care ranging from home health, infusion therapy and durable medical equipment services at patients' homes. OneHome's patient focused model creates one integrated point of accountability that coordinates with physicians, hospitals and health plans serving more than one million health plan members nationwide. OneHome was acquired by Humana in 2021 to advance value-based care. Our culture is inclusive, diverse, and above all, caring. It is important to us that our employees are engaged, supported and fairly treated. We offer a comprehensive benefits package to ensure the health and financial well-being of you and your family.

About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.