Data Center Technician - Data Center Technician I

Data Center Technician I

Amazon is seeking a skilled and motivated Data Center Technician I to join our team in Hayward, CA. As a Data Center Technician, you will be a key technical resource responsible for maintaining the integrity and performance of our hardware infrastructure. You will troubleshoot complex issues, support junior technicians, and contribute to the success of local and remote projects.

Key Responsibilities:

• Serve as a primary resolver for hardware infrastructure issues.
• Troubleshoot and resolve complex technical problems independently.
• Create and maintain documentation for supported technologies.
• Share technical knowledge and mentor junior staff.
• Perform basic to intermediate system administration tasks, including remote support.
• Automate tasks using scripts when necessary.
• Execute small-scale projects independently and assist with larger initiatives.
• Act as an escalation point for junior technicians.
• Understand and support all aspects of the data center equipment.
• Innovate and make informed decisions while also following direction when required.

Qualifications:

• Experience in hardware troubleshooting and infrastructure support.
• Basic to intermediate system administration skills.
• Ability to work independently and as part of a virtual team.
• Strong documentation and communication skills.
• Scripting experience for task automation is a plus.
• Proven ability to manage multiple tasks and projects effectively.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation in using our website for a search or application, please contact our Employee Services Department.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including awards for staffing and workplace culture.

Apex offers a range of supplemental benefits, including medical, dental, vision, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.