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Customs Trade Coordinator - S2

FedEx

Company : FedEx

Location : Tonawanda, NY

Posted Date : 2 November 2025

Job Type : Full Time

Category : Administrative Assistance

Occupation : Coordinator

Job Details

Customs Documentation Coordinator

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Tasks include:

  • Provide impeccable customer service
  • Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
  • Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
  • Maintain and keep current all shipment documentation in compliance with all record keeping requirements
  • Adhere to all international importing and exporting regulations
  • Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers
  • Process agency brokerage shipments
  • May handle remote filings
  • Ensure all government and organizational policies are followed

Education and Experience:

Required: HS Diploma or GED

Preferred: Minimum of 6 months work experience, 6 months of brokerage or transportation experience and/or customer service experience

Required: MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner)

Skills:

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system. Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise.

Preferred Qualifications:

Location: This role is hybrid for now with more full time/in office work required later based on company policy.

Shift Information: 2nd Monday - Friday from 3:00pm to 11:30pm.

Pay Transparency:

Pay Transparency 1 This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: Total Base Pay Range 14.98 - 23.75 USD Hourly

Additional Details:

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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