Customer Service Specialist

Lane Bryant Stylist

Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.

As a Stylist, you provide personalized styling to customers that deepens their connection to the brand. You will use your product knowledge, authenticity, and fashion expertise to create positive experiences for customers. As a Stylist, you can empower self-expression by helping customers find the perfect outfits and accessories that suit their individual needs. Every day presents new opportunities to flaunt your passion for styling and grow in the field you love. If you want to work for a brand that places an emphasis on empowering customers and associates in its community, Lane Bryant is the place for you.

In this role, you'll have the opportunity to:

• Welcome customers and engage with them to understand their needs and support their shopping experiences.
• Share your knowledge of our products and services with customers to outfit and inspire them.
• Create lasting connections with customers through Personal Styling appointments.
• Exceed customers' expectations using customer experience, incentive, and product knowledge techniques for success.
• Promote in-store events and company programs that support the brand.
• Ensure a clean, neat, well-presented store by maintaining floor-sets and visual brand standards.

What you'll bring to the role:

• 1 year specialty retail experience
• Passion for styling and love of working with people
• Knowledgeable about what's trending in fashion
• Flexible availability including nights, weekends, and holidays
• Ability to read, write, and communicate in English
• Proficient with technology, including an ability to operate store systems accurately
• Strong communication skills with an ability to multi-task and balance multiple customers at one time

Benefits:

• Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands
• Support for your individual development plus opportunity for growth within our family of brands
• A culture of giving back opportunities to support our philanthropic partners that benefit local communities*

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is based on employment type, role, and location.