Crisis Counselor

• Area of Interest: Behavioral Health Services

• FTE/Hours per pay period: 0.01

• Department: Mobile Crisis

• Shift: PRN

• Job ID:

Overview Mobile Crisis On-Call Counselor (PRN as needed/on-call)

Location: Community-Based (within 1-hour physical response to assigned region) Department: Crisis Services Affiliate: UnityPoint Health – Eyerly Ball

UnityPoint Health is seeking compassionate and resilient individuals to join our Mobile Crisis Response Team. As a Mobile Crisis On-Call Counselor, you will provide on-site support and consultation to clients experiencing mental health crises in community or home settings. This role is vital in helping individuals achieve stability during critical moments.

Current openings & locations:

(1) Ames, IA - Weekends, flexible hours based on applicant's availability

(1) Des Moines, IA - Weekends, flexible hours based on applicants availability

(1) Mason City, IA - Day shift (8 hours)

(3) Algona/Garner/Britt Iowa- All shifts available, flexible based on applicant's availablity

Shifts: The shifts range from 7a-3p, 3p-11p and 11p-7a daily. On call pay is $3.25 to be available.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program .

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Crisis Response (30%): Deliver immediate intervention and support to clients in crisis at the location where the crisis is occurring

• Documentation (30%): Complete all required data entry and documentation in accordance with agency policy .

• On-Call Availability (30%): Be reachable by phone and ready to respond within a 1-hour radius, coordinating with your on-call partner

• Compliance & Standards (10%): Uphold UnityPoint Health values, maintain required certifications, and adhere to HIPAA and other regulatory guidelines

Qualifications Education:

Must meet one of the following:

• Mental health professional as defined in Iowa Code section 228.1

• Bachelor’s degree; or

• Associate’s degree; or

• High school diploma

Experience (based on education level noted above):

• Mental health professional: 1 year of mental health experience

• Bachelor’s in human services: 1 year

• Bachelor’s in non-human services: 2 years

• Associate’s degree: 2 years

• High school diploma: 2 years

Licenses/Certifications:

• Valid driver’s license and compliance with Eyerly Ball’s auto insurance policy

• Must pass criminal records and dependent adult/child abuse checks