Courtyard Fort Lauderdale Beach - Front Desk Supervisor

Courtyard Fort Lauderdale Beach - Front Desk Supervisor

Join us as a Front Desk Supervisor at Aimbridge Hospitality .

Position Overview

As the Front Desk Supervisor, you will support our hotel in delivering exceptional guest service. Your responsibilities include ensuring guests feel welcomed and valued, leading a team to uphold service standards, and managing daily operations.

Key Responsibilities

• Greet guests warmly, ensuring smooth check-ins and check-outs, and handle VIP and special requests.
• Oversee operational logs and reports, ensuring timely processing of messages, packages, and mail.
• Assist in maximizing room revenue through rate and promotion management.
• Lead and train team members, fostering effective communication and teamwork.
• Address guest concerns proactively and resolve workplace issues efficiently.
• Ensure compliance with hotel standards and safety regulations.
• Utilize brand systems for data entry, tracking, and reporting.

Qualifications

• 2-3 years of progressive hotel or related experience.
• High School diploma or equivalent; college coursework preferred.
• Previous supervisory experience is a plus.
• Valid drivers license required.
• Certifications such as Food Handlers, Alcohol Awareness, CPR, First Aid may be required.

Benefits

• Competitive benefits package including Medical, Dental, Vision, Disability, Life Insurance, Paid Time Off, Employee Assistance, and 401k.
• Daily Pay option available.

About Us

Located across from Fort Lauderdale Beach, our hotel offers on-site dining, a fitness center, outdoor pool, and close proximity to local attractions. Guest rooms feature high-speed internet, flat-screen TVs, and amenities like refrigerators and coffee makers.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Hospitality