Consumer Access Specialist Lake PlacidLake Placid, FL

Patient Financial Services Representative

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

All the benefits and perks you need for you and your family:

• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Schedule: Full Time
• Shift: Days
• Location: 1210 US 27 North Lake Placid, Florida 33852
• The community you'll be caring for: AdventHealth Lake Placid
• Faith Based & Mission driven Facility
• Largest Employer in the County
• Surrounded by beautiful Lakes, Golf Courses and Floridas oldest State Park
• Close knit community with a home town family feel
• 2 hours to just about any beach on either Coast
• Local arts scene from museums and theaters to festivals and galleries
• Local restaurants with the authentic taste of Florida
• Near 100 clear, freshwater lakes. Ideal for swimming, boating and fishing
• Beautiful agriculture and farmland
• Sebring is known for motorsports and home to the famous Sebring International Raceway
• Nature and hiking trails

The role you'll contribute:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you'll bring to the team:

• Proactively seeks assistance to improve any responsibilities assigned to their role
• Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience
• Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area
• Meets and exceeds productivity standards determined by department leadership
• Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department

The expertise and experiences you'll need to succeed:

• High School Grad or Equiv
• This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
• Category: Patient Financial Services
• Organization: AdventHealth Heartland
• Schedule: Full-time
• Shift: 1 - Day
• Req ID: 25038540
• We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.