Consulting Account Lead, Google Cloud Consulting, Retail

Overview

The Google Cloud Consulting (GCC) team helps customers transform their IT organizations to build and operate modern, cloud native applications using Google Cloud’s products and services and ensure that customers are able to maximize their investments.

As a Consulting Account Lead, you will act as a trusted advisor to Google Cloud’s largest Retail customers by enabling them to use Google Cloud products to achieve their business goals. You’ll partner with customers to develop cloud success plans: organizational, programmatic, and technical strategies to meet their business and stakeholder goals. You will work with customers to remove organizational and technical barriers and identify opportunities to help customers expand their use of Google Cloud products. You will recommend best practices relevant to their industry and organizational changes to accelerate their onboarding and migration plans.

You will lead the successful adoption of Google Cloud, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will work across customer facing teams to ensure that a customer’s experience on Google Cloud exceeds their expectations. As Account Lead, you will understand the customer’s industry and business goals and regularly engage with executive stakeholders across a cross-functional and geographically dispersed team to ensure Google is helping them achieve their goals.

In this role, you will be expected to be on the customer site approximately 50% of the time.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Compensation : The US base salary range for this full-time position is $176,000-$248,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Eligibility and accommodation : Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 15 years of experience in consulting, IT services, or other relevant field.
• Experience leading cloud migrations, digital implementations, or managed services operations for organizations.
• Experience with IT infrastructure or cloud-native applications development.
• Experience working with retail customers, managing digital transformation programs.

Preferred qualifications

• Advanced degree in a Management, Technical, or Engineering field.
• 15 years of experience in customer-facing roles.
• Experience leading large enterprise organizations through a people, process, and technology transformation from building and operating legacy, on-premise software to running as a digital native business in the public cloud.
• Experience with data center migration strategies, collaborating with channel partners and systems integrators.
• Experience helping customers decide whether to make investments in new technologies and projects based on expected value and return on investment (ROI).
• Knowledge of the Google Cloud ecosystem.

Responsibilities

• Drive the successful adoption and onboarding of Google Cloud at key organizations to help customers realize the business value of our partnership and offerings.
• Create value for retail customers by partnering to define success and building a joint plan with identified objectives, stakeholders, milestones, risks, and metrics needed to achieve their goals.
• Form relationships with stakeholders (e.g., C-Suite and IT team) to understand a customer’s business within their industry and develop roadmaps.
• Guide IT and business executives through the organizational changes needed to unlock the full value of the cloud, and help them staff, train, and align their people and partners to deliver on their cloud transformation.
• Partner with customer-facing account teams and executives from across Google to develop technical plans that help customers achieve their business and cloud consumption goals.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.