Config Tech I US (Paulsboro)

Configuration Technician

Location: Paulsboro, NJ 08066

Shift: Open to either

1st Shift: MondayFriday, 6:30 AM 2:30 PM EST

2nd Shift: MondayFriday, either 12:00 PM 8:00 PM EST or 2:00 PM 10:00 PM EST

Position Summary

We are seeking an entry-level IT Support Technician to join our team. This is an in-person role focused on configuring and preparing IT hardware for deployment.

Day to Day Responsibilities/Typical Day Look Like

• Support general IT setup and troubleshooting tasks as needed.
• Unpack and install CPUs, hardware, and software to default or custom specifications.
• Configure tablets, laptops, and desktop computers.
• Perform imaging and application installation.
• Test configured systems for proper functionality and troubleshoot any issues.
• Complete all required installation documentation, including quality assurance sheets, to ensure accurate billing, warranty tracking, and vendor returns.
• Follow customer-specific hardware and software configuration instructions.
• Troubleshoot malfunctioning units using efficient problem-solving techniques and departmental procedures.
• Research hardware and software literature to stay current on new product and service developments.
• Collaborate with Lead Technicians on complex problems or configurations.

Required Qualifications

• Experience in IT support or hardware configuration.
• Working knowledge of operating systems (e.g., Windows, macOS).
• Ability to stand for extended periods during device setup.
• Must be able to lift and move equipment weighing up to 30 lbs.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.