Concessions Manager - Raymond James Stadium

Legends & ASM Global

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Role

As Local Eats Manager, you will lead the on-the-ground operations of Local Eats concessions team within Raymond James Stadium. This is a highly hands-on role focused on event execution, staff leadership, and guest service. Candidates should expect to spend most of their time in stadium concessions areas actively engaging with team members, troubleshooting real-time challenges, and ensuring a seamless guest experience from setup to breakdown.

Essential Duties and Responsibilities

• Lead, supervise, and coach part-time team members and volunteers during event operations, promoting a culture of exceptional guest service and safety.
• Ensure efficient stand setup and execution on event days, including cleanliness, proper product levels, and functioning equipment.
• Maintain accurate inventory control by monitoring product usage, conducting regular stand audits, and minimizing waste or shortages.
• Analyze sales data and product performance to drive informed decisions around menu offerings, staffing, and inventory needs.
• Collaborate with leadership on planning for upcoming events, including product ordering, stand assignments, staffing schedules, and logistical needs.
• Handle guest inquiries and resolve complaints in a professional, timely manner.
• Ensure compliance with all health, safety, and alcohol service regulations.
• Prepare and maintain operational documentation and reports as needed.
• Participate in stadium-wide safety initiatives and ensure incidents are reported through the company's risk management system.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• The ideal candidate will have a bachelor's degree with a minimum of 2 years' experience in the high-volume foodservice industry, preferably in concessions environment for a sports and entertainment venue.

Skills and Abilities

• The ideal candidate will have a bachelor's degree with a minimum of 2 years' experience in the high-volume foodservice industry, preferably in concessions environment for a sports and entertainment venue.
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
• Demonstrate leadership in managing team members and major projects or initiatives.
• Guest service oriented with the ability to communicate with team members, vendors, client representatives and guests in a positive and professional manner.
• Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays.
• Must be able to work in a team environment and foster team collaboration.
• Proficiency in Microsoft Office, Point of Sale Software and inventory management systems.
• Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Must have the ability to lift, push, and pull approximately 25lbs.
• Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs, and elevators.
• Must be available for all Tampa Bay Buccaneers and USF games as well as all major stadium events. This position is event based operations.
• Follow and encourage teams to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
• Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location: On Site at Raymond James

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.