Communications Network Manager

Site/Network Manager

How the Site/Network Manager will make an impact:

• Guide and lead team members to deliver products and services that meet or exceed customer requirements.
• The Site/Network Manager is responsible for ensuring the Tyndall ADCS transport segment of the network is being monitored, maintained, and is operating as designed.
• The Site/Network Manager also manages, schedules personnel and the daily activities assigned to the Tyndall team.
• Manage and train resources to ensure quality and consistency of service to customers.
• Assist with the sustainment of cybersecurity program to ensure compliance with all applicable regulations, instructions, plans, policies, procedures from the DoD RMF and NIST SP 800-53 and FIPS security controls.
• Maintain complete and accurate customer correspondence data.
• Assist in making operational decisions as required.
• Monitoring and assigning Trouble tickets and ensuring tickets are being resolved within reasonable amount of time.
• Create Standard Operating Procedures (SOPs) and Shift Reports.
• Handle all escalations.
• Schedules authorized outages to implement proposed solutions.
• Assists in analyzing and monitoring network topologies.
• Provide technical support and troubleshooting of routers and switches.
• May work odd hours to support facility maintenance actions to minimize customer impact. Other duties as assigned.
• Preferred Experience:
• A solid enterprise IT, cyber, and project/task management background and experience
• Proven ability to communicate with Government/military personnel at all levels; impart confidence in GDIT's commitment and ability to support this program.
• Experience in DoD IT enterprise; understanding of DoD IT directives and guidelines.
• Business relationship management skills
• Experience training, creating training materials.
• Experience in data centers and NOCs
• Responsiveness to all levels of military and diverse customer base
• What youll need to be successful:
• Secret Clearance
• DoD 8570 IAT II Certification
• Preferred DoD 8570 IAM II Certification
• BA/BS and 5+ years of related experience
• Preferred Skills:
• Current or previous experience with DoD related contracts
• Experience with enterprise IT service desk support and best practices.
• Management and leadership skills
• Coordination and problem-solving skills.
• Experience with NORAD/NORTHCOM

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department.