CMA -Ambulatory Clinics - Float

CMA -Ambulatory Clinics - Float

Pursue your passion for caring with Duke Health Lake Norman Hospital in Mooresville, North Carolina. The smallest of Duke Health's four hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

This position offers a Commitment Bonus of $7,500

Location: Lake Norman, Mooresville, NC

Work Hours & Shifts: Full-Time - Day Shifts, Monday-Friday 8 hours a day

Job Summary: The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Clinical Duties may include but are not limited to the following:

• The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures.
• Assisting the medical and nursing staff during examination and procedures,
• Collecting and preparing laboratory specimens,
• Performing basic laboratory test in the clinic/office,
• Taking electrocardiograms, removing sutures/ staples,
• Changing sterile and non-sterile dressings,
• Promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record.
• Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments,
• Telephoning prescriptions to a pharmacy,
• Preparing and administering medications as directed by a physician, and authorizing drug refills as directed.
• Performs other clinical functions as delegated and supervised by the physician.

Administrative duties may include but are not limited to the following:

• The CMA greets patients,
• Answers telephones,
• Schedules appointments to include arrive appointments in MaestroCare,
• Checkout patients, and referral scheduling.
• Arranges for hospital admissions and laboratory services,
• Updates and files patient medical records,
• Fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances.
• Correspondence, and ordering clinical and clerical supplies and forms.
• Performs other administrative duties as directed.

May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees.

Minimum Qualifications:

Education: Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.

Experience: No experience required.

Degrees, Licensures, Certifications: Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Knowledge, Skills, and Abilities: Good customer service skills.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.