Clinical Supervisor - Physician Practice

Clinical Supervisor

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The primary role of the Clinical Supervisor is to assist in managing the practice operations, and business functions including, but not limited to, scheduling, registration, billing, collection, patient and team member satisfaction, and purchasing. Supervises clinical team members and serves as liaison between the team members and Practice Manager.

Hours can vary from 7A-5P Monday-Friday weekends as needed. We are looking for someone that has prior clinical leadership experience.

Responsibilities

A day in the life of a Clinical Supervisor at Hackensack Meridian Health includes:

• Provides excellent customer service. Promote high levels of service, all team members greet patients and visitors in a prompt, courteous and helpful manner. At each patient encounter, team members respond promptly to patients' needs and listen with empathy both in person and on the telephone. As a leader, the supervisor must lead by example.
• Works with Practice Manager to develop and implement goals and objectives. Oversees clinical operations and ensures functions are being completed accurately and timely. Acts as a resource in all areas of clinical operations.
• Assists in developing and enforcing team member work assignments and maintaining master work schedule. Processes payroll in the absence of the Practice Manager. Assists with maintaining accurate personnel records for each team member, and documenting information accurately, completely, and timely. Assists in the evaluation of team member performance, gives guidance, and participates in disciplinary actions. Elicits feedback from team members to promote team building. Manages and/or assists in the recruitment, development and supervision of team members.
• Promotes a work environment conducive to high levels of team member satisfaction by being responsive to team member concerns or ideas, provides coaching and support, addresses issues in a timely manner, and communicates both informally and formally through scheduled monthly team meetings. Conducts daily huddles.
• Addresses facility issues through coordination of property work orders and repairs as needed. Follows appropriate protocol for engaging vendor's services.
• Performs patient care duties in a safe and efficient manner when needed. Reports timely and accurate changes in the patient's condition.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.
• Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Associates Degree in health or business administration, or equivalent work experience required
• Minimum 2 years' experience in a medical office required
• CPR Certification required within 90 days of hire

Education, Knowledge, Skills and Abilities Preferred:

• Supervisory experience preferred

Licenses and Certifications Required:

• NJ License Practical Nurse required

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Compensation Minimum rate of $52,790.40 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.