Client Relationship Management - Coordinator

Client Relationship Management Coordinator

LHH Recruitment Solutions is seeking a Client Relationship Management Coordinator to support our clients' large team of sales professionals. This position supports a large team of account managers and coordinators by handling backend processes, client communications, and CRM system maintenance. The coordinator will work independently under moderate supervision and play a key role in ensuring smooth operations and client satisfaction. This role is ideal for someone who thrives in a high-volume, client-facing environment and is skilled in managing documentation, communications, event coordination, and account systems.

Location: Louisville, KY preferred - Remote work option available

Shift: Full-time hours: 8:00 AM 5:00 PM

Compensation: $20.83 Max Per Hour

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Typical Day-to-Day Tasks

• Assist with account work for complex or high-yield clients
• Communicate with agents, brokers, and internal stakeholders
• Draft and send correspondence independently
• Maintain and update CRM systems (Microsoft Dynamics)
• Complete filings and documentation for compliance
• Organize and manage large ad-hoc or recurring events
• Prepare agendas, logistics, and budgets for events
• Draft and review presentations and deliverables
• Conduct satisfaction surveys and compile reports
• Reconcile Accounts Receivable and resolve accounting issues
• Support 15 account managers and 10 account coordinators
• Respond to invoicing questions
• Manage communications via shared mailbox

Responsibilities

• Maintain relationships with clients
• Support account managers with backend processes
• Ensure accuracy and timeliness of CRM data
• Coordinate with internal tools and systems
• Handle workforce analytics and reporting

Qualifications

• 12 years of experience in a high-volume, client-facing role
• HR experience preferred
• Familiarity with workforce analytic tools
• Strong time management, communication, and problem-solving skills
• Equivalent experience in lieu of formal education

Pay Details: $20.83 per hour

Search managed by: Jason Timothy

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Military connected talent encouraged to apply

Ref: US_EN_27_842873_3102684