Client Relations Director- Raleigh, NC

Client Relations Director

The Client Relations Director is responsible for growing the Centria Autism and Life Skills Autism Academy (LSAA) centers to full capacity.

Success measures include number of qualified leads coming in and converting to active clients. The most important success measure is speed to reach capacity at Centria Autism Centers and Life Skills Autism Academies.

$55,000 to $70,000 plus bonus opportunity

The below reflects the essential functions considered necessary for this role and shall not be construed as a detailed description of all work requirements inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of all responsibilities and job duties.

1. Build a broad referral base to champion the centers' growth.
2. Increase local awareness of Centria and LSAA service offerings.
3. Work interdepartmentally to build the company brand.
4. Ensure Centria Autism and LSAA locations are appropriately promoting the company brand.
5. Other duties as needed.

Qualifications

Bachelor's degree or equivalent experience

Work Experience

2+ years of sales and/or ABA experience

Equipment and Technology Requirements

• Working knowledge of laptop/desktop PC
• Proficiency in Microsoft Suite (Word, Excel)
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)

Other Competency Requirements

• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Ability to communicate expressively and receptively

Knowledge and Skills

• Proficiency in PC software, especially spreadsheet programs;
• Strong communication skills, both written and verbal with internal and external stakeholders;
• Ability to build rapport with referral sources
• Ability to organize, prioritize and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceeds team benchmarks;
• Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes;
• Excellent interpersonal and listening skills;
• Experience analyzing and summarizing data clearly and concisely;
• Demonstrated strong work ethic with attention to detail, accuracy, and quality;
• Established track record of generating new business.

Working Conditions

• This is a remote position that requires daily travel to visit referral sources, centers, host events, etc.
• Some extended travel to markets outside of the local market may be required.

Physical Demands

Must be able to drive for long periods of time and sit or stand for extended periods of time to present to providers and host events.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice.