Citi Commercial Bank - SVP Relationship Manager, Software

Commercial Banker

This is a Commercial Banker position on the Software coverage team, a national coverage unit within the DT&C national vertical group. The Software coverage universe consists of US headquartered corporates operating in all Software industries and related sub sectors, inclusive of fin-tech, generating annual revenues of $100MM $3BN. Banker would be responsible for originating and managing Citi's coverage and expansion efforts, lead credit dialogue, proactively identify cross sell opportunities, drive client-centric solutions and achieve ambitious growth targets set for the business. New Business generation is industry focused without geographic constraints within the US. Banker would effectively deliver industry insights and knowledge externally to clients and the market, and internally to leadership, Risk, and other partners. This position would work closely with internal counterparts including, but not limited to, Investment Banking, Treasury & Trade, Credit, Derivative Markets, Loan Syndications, Debt Capital Markets, and Equity Capital Markets. The role reports directly to the CCB US Software Sector Head.

Responsibilities:

Originate, manage, and grow new, multi-product and multi-country client relationships. Own, respond to, uncover and anticipate future needs, roadblocks, business & industry risks and headwinds

Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward.

"Be the Best" for our clients by understanding and delivering on clients' holistic operational, risk management, financing and strategic agenda. Be responsible for Client-level planning, budget and revenue responsibilities. Identify cross-sell opportunities to deepen and increase share of wallet.

Drive complex multi-product solutions across multiple geographies, such as regional cash management solutions, coordinated hedging solutions and Capital raising solutions, etc.

Work closely with Credit Loan Management and Independent Risk to ensure the establishment of new credit relationships as well as the monitoring of the existing credit portfolio.

Ensure compliance with regulatory requirements and Citi's policies / guidelines at all times

Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations

Introduces solutions to clients in building and strengthening an effective portfolio

Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients' individual needs

Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate "Know Your Client" (KYC) and other compliance deliverables are met;

Identifies cross-sell opportunities to deepen and increase share of wallet;

Maximizes client experience by proactive sharing markets updates, trend and intelligence

Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate

Networks with clients to identify avenues for new business opportunities;

Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes

Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

10+ years of experience in Commercial Banking with technology client exposure

Active FINRA Licensing, 79, 63 and SIE or ability to obtain once onboard

Self-starter with a team player mindset proven track record of robust new client acquisitions and sound risk management

Sound knowledge of banking and investment products and process

Demonstrates intermediate to advanced credit skills; structures more complex deals, including global transactions

Demonstrates an expert level of Early Warning Detection skills

Demonstrates expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval process

Demonstrates advanced Citi's credit-process and credit-appetite knowledge

Ability to work effectively in team setting

Ability to coordinate multi-functional teams to provide an exceptional client experience.

Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)

Ability to work under pressure while making sound decisions

Highly focused, able to rapidly identify key priorities, clearly communicate the priorities

Accountable for significant direct business results or authoritative advice regarding the operations of the business.

A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience

Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients

Able to quickly adapt priorities based on the latest data insights

Education:

Bachelor's/University degree, Masters degree preferred

Commercial and Business Sales

Relationship Management

Full time

New York New York United States

$192,000.00 - $288,000.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Please see the requirements listed above.

For complementary skills, please see above and/or contact the recruiter.

Jul 07, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.