Charge Capture Specialist 2 - WMCG - Augusta Georgia

Job Summary

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Core Responsibilities and Essential Functions

Job Functions * Ensure charging/documentation is accurate and complete both department to department and cross-campus * Assess physician and nursing documentation to ensure it supports the charge codes selected including supporting medical necessity * Review the clinical records on an ongoing basis to identify any overcharges, undercharges, or charges that necessitate an additional document to be justified * Analyze, verify, and work with departments to modify charging/documentation procedures for high risk areas such as infusion services * Develop and implement training required to educate Physician Practices on the changes, updates, and additions to charge review. * Proactively identify and analyze new charging opportunities in coordination with assigned departments * Research and analyze charge and coding requirements for new services and technologies * Consistently meet the current productivity standards in ensuring accurate charge capture * Consistently meet the current quality standards in ensuring accurate charge capture in high risk areas in a timely manner * Meet productivity standards, benchmarks, targets, and reporting requirements as assigned by the department Manager or Supervisor Management Professional Development * Provide individual contribution to the overall team effort of achieving the department AR goal * Identify opportunities for system and process improvement and submit to management * Demonstrate proficient use of systems and execution of processes in all areas of responsibilities * Demonstrate knowledge of the health system HIPAA privacy standards and ensure compliance with system PHI privacy practices * Follow the health systems general Policy and Procedures, the Departments Policy and Procedures, and the Emergency Preparedness Procedures * Become cross-trained and fill in for other staff as assigned Administrative Professional Communication * Assure patient privacy and confidentiality as appropriate or required * Ensure minors have a parent or guardian listed as guarantor as appropriate * Communicate in a professional manner with patients, their families and representatives from third party payor organizations * Communicate in a professional manner with physicians, physician staff, co-workers, management and clinical staff * Maintain professional relationships and convey relevant information to other members of the healthcare team within the facility and any applicable referral agencies * Initiate communication with peers about changes and procedures * Relay information appropriately over telephone, email, and other communication devices * Interact with internal customers including HIM, Revenue Integrity, Patient Access, and the SBO in a professional manner to achieve revenue cycle department AR goals and objectives Department Methods/Procedures/Operations * Follow department guidelines for lunch, breaks, requesting time off, and shift assignments * Operate office equipment and machinery and utilizes ergonomic workstations, equipment, and supplies * Follow JCAHO and outside regulatory agencies mandated rules and procedures * Utilize assigned menus and pathways in the hospital mainframe system. Report software application problems to the appropriate supervisor * Utilize assigned computer hardware. Report hardware problems to the appropriate supervisor * Participate in the testing for assigned software applications, including verification of field integrity * Perform other duties and responsibilities as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education

High School Diploma Genetics or GED General or Bachelors General-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated. Cert Coding Associate or Cert Coding Spec - Phys Based or Cert Outpatient Coder or Cert Prof Coder

Additional License(s) and Certification(s):

ROCC credential through AMAC considered for positions in Radiation Oncology in lieu of AAPC or AHIMA credential. Upon Hire Required

Required Minimum Experience:

Minimum 2 years collection experience Required or Minimum 2 years experience with physician billing Required

Required Minimum Skills:

Ability to perform mathematical calculations Keyboard by touch Excellent communication skills when dealing with patients, families, public, co-workers, and professional offices Basic knowledge of medical terminology Basic experience and knowledge of PC applications Detail-oriented, good organizational skills, and ability to be self-directed Ability to learn quickly and meet continuous timelines Strong time management skills, managing multiple priorities and a heavy workload in a high-stress atmosphere Demonstrated flexibility to perform other tasks as needed in an active work environment with changing work needs High-level problem solving, analytical, and investigational skills Excellent internal/external customer service skills Excellent communication skills to include oral and written comprehension and expression Ability and willingness to exhibit behaviors consistent with principles of excellent service Ability and willingness to demonstrate and maintain competency as required for job title and the unit/area(s) of assignment Ability and willingness to exhibit behaviors consistent with standards of performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect)

Join us and discover the support to do more meaningful workand enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.