Change Manager- ERP

ERP Change Manager

Are you looking to join an exciting team to help with a High-Priority Workday Project? Apex is hiring for a ERP Change Manager to support one of our local Health-care clients. Please reach out to Aliya McKnight if you are interested!

Location: MA or Southern NH (Hybrid Schedule between Exeter, NH & Boston)

Role: ERP Change Manager

Duration: 12 month contract

Job Description: We are seeking a highly experienced ERP Business Process Transformation Lead to support the expansion of our existing Workday ERP platform into two newly acquired hospitals within our healthcare system. This contract role is critical in leading the operational transition from legacy Infor Lawson systems into the existing Workday environment, aligning with enterprise standards across HR, Finance, Supply Chain, and Research Grants operations. The ideal candidate has deep expertise in Workday ERP transformations in large healthcare environments and a strong understanding of business process redesign, change management, stakeholder engagement, testing coordination, and post-go-live readiness.

Key Responsibilities:

• Business Process Transformation: Lead and manage the end-to-end business process transformation effort for integrating two new hospitals into the current Workday ERP system. Partner with business leaders across Research/Grants, HR, Finance, and Supply Chain to assess current-state processes and map to future-state Workday capabilities. Conduct fit-gap analyses between Infor Lawson and Workday ERP processes; recommend standardized solutions aligned with enterprise operating models. Champion the adoption of enterprise-standard Workday configurations and advocate for minimizing customization.
• Change Management: Develop and execute a comprehensive change management plan, including stakeholder analysis, impact assessments, communication strategies, and adoption tracking. Serve as a trusted advisor to business leaders and SMEs, guiding them through organizational change and process shifts. Coordinate change agent networks and drive consistent messaging around process and technology changes.
• Testing & Validation: Lead business involvement in User Acceptance Testing (UAT) and other validation cycles to ensure system configurations support operational needs. Collaborate with IT and implementation partners to define testing scenarios, acceptance criteria, and issue resolution workflows. Ensure traceability of requirements to test outcomes and operational scenarios.
• Training & Knowledge Transfer: Oversee development and delivery of training programs for end users and operational teams; ensure training is role-based and aligned with new business processes. Partner with Training teams to incorporate Workday training into enterprise onboarding and learning systems. Coordinate development of job aids, quick reference guides, and standard operating procedures (SOPs) to support transition and adoption.

EEO Employer