JobsUSACenter Support-Part Time
Company : Salvation Army
Location : Olympia, WA, 98501
Posted Date : 15 September 2025
Job Details
POSITION TITLE: CENTER SUPPORT
STATUS: NON-EXEMPT, Regular Part-Time
SUPERVISOR: Business Administrator
GENERAL STATEMENT :
The Salvation Army is a branch of the Christian Church, and the goal of all programs is the spiritual regeneration of all people.
The Salvation Army Center program provides 24/7 enhanced shelter and related services for adults experiencing homelessness. Participants are typically people who have been identified as high needs adults who are eligible for supportive permanent housing. Many clients have chronic and acute mental illness, active addiction issues, and/or trauma. This is a low-barrier, harm reduction program. Advocates are responsible for providing direct service to the participants, assisting with the goal of moving participants quickly into permanent housing and fostering a team environment among center staff and volunteers.
Working Conditions:
This position may have frequent in person contact with people from diverse backgrounds who may be angry, hostile, confused or frustrated. The worker may be exposed to different inside and outside environmental conditions. This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance. Working conditions may include interruptions with angry persons, and exposure to computers and digital touchscreen displays.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Check-in Center clients for the night
- Distribute Linens
- Help settle clients for the night and provide wake-up calls
- Ensure that the guest list is accurate and complete
- Permit only controlled access to the Center
- Maintain Department Logs
- Complete daily data for statistical reports and other reports as required
- Contact the Police, Medics, or Fire Department by calling 911 as needed
- Evacuate the building when necessary, ensuring all guests are accounted for
- Write reports of all incidents and accidents
- Report any cases of suspected abuse or injury immediately to a supervisor or office staff
- Report any needed repairs or supply requests to the supervisor or business administrator
- Customer service mindset
- Enforce building and program rules and policies.
- General knowledge of business protocols
- Perform other functions as requested
- Able to hand write legibly.
- Able to stand for sustained periods of time.
- Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another to respond to emergency situations.
- Ability to lift, move, and/or carry up to 40 pounds.
- Attend staff meetings, workshops, retreats, and in-service classes as provided.
- Maintain accurate record of hours worked and turn in timesheets on schedule.
- Demonstrates the necessary attitudes, knowledge, and skills to deliver culturally competent services and work effectively in multicultural situations.
- Contribute to and support a positive, team-oriented work environment.
- Maintain a safe and comfortable Center environment, including physical set-up and light janitorial duties, when necessary.
- Work as a team with other colleagues on shift and be able to work independently without direct supervision.
- Support and contribute to a creative, collaborative, and respectful environment that promotes teamwork.
- Able to make independent decisions and apply sound judgment in performing job duties.
- A high school diploma or GED equivalent required
- Ability to speak and write the English language
- A high degree of confidentiality, integrity, and professionalism
- Experience in Windows environment (Microsoft Office), Publisher, Access, and social media platforms
- Excellent communication skills, both written and verbal.
- Previous work experience in programs that work with high-needs participants.
- CPR certified
- 2 years of customer service experience
- Provide support to the department to help ensure that the needs of the Center's clients are served.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is a reasonable and no undue hardship would result.
Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.
"The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds."
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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