Case Cart Specialist

Case Cart Specialist

With direction from the Sterile Processing Manager, the Case Cart Specialist is responsible for all moment to moment CASE CART operations on designated shift. Plans, directs, problem solves, and performs quality measurements of all assigned tasks. Supervises and produces the weekly shift schedule for case cart operations, provides training and continuing education under the direction of the Training Specialist and Manager, and performs and/or directs quality control measures on ALL aspects of the Case Cart operation.

Performs personnel activities pertaining to the Case Cart operation such as: hiring, orientation, training, continuing education, performance assessment, scheduling, corrective action, and related human resource activities for assigned staff. Produces and manages the weekly shift work schedule: Assigns job duties, manages and approves time off, manages holidays etc.

Provides moment to moment direction, planning, supervising, and quality management function for all assigned Processing functions on designated shift. Interacts regularly with primary case cart customers (OR) to ensure process is operating efficiently. Regularly engages in any process troubleshooting and ongoing process improvement activities as necessary.

Conducts and directs quality control audits and activities related to the Case Cart System including: checking carts for accuracy, monitoring supply delivery, etc. Monitors OR preference card discrepancies and works with OR staff to maintain card accuracy.

Assists Manager in formulating Processing policies and procedures; instructs staff in new/revised policies/procedures; responsible for implementation and reinforcement of policies and procedures.

Responsible for assisting with initial training of new staff and scheduling ongoing training of all assigned staff. Assists in the performance of competency assessments.

Interacts with and makes recommendations to Manager in regard to plant, equipment, and inventory needs and desires. Regularly interfaces with materials coordinator to assess inventory needs. Ensures proper inventory control procedures are followed and par levels are adequately maintained.

Acts as a primary liaison to the Operating Room and ALL other sterile processing case cart customers throughout the institution.

Demonstrates premier customer service skills and abilities and readily promotes and reinforces them to the staff.

Actively contributes to various groups and related committees, as requested.

Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.