Care Integration Liaison - VCU Continuum Integration - Days/Weekends

Care Coordination Assistant

The Care Coordination Assistant supports the discharge planning process by communicating with and coordinating post discharge services and providers as requested by the Registered Nurse/Social Worker Care coordination team. These post discharge providers will include but are not limited to: Home Health, Hospice, ALF/RH/SNF/ARF placement, DME, transportation, doctor office visits, etc. Additionally, the Care Coordination Assistant supports the Utilization Review function of Care Coordination by serving as a liaison between the RN Care Coordinator and external payers, monitoring work queues, submitting of timely information, etc.

Licensure, Certification, or Registration Requirements for Hire: N/A

Licensure, Certification, or Registration Requirements for continued employment: N/A

Experience REQUIRED: Minimum of two (2) years of healthcare related experience

Knowledge of computers and various computer programs such as Microsoft Suite products, [especially, Word and Excel] and Adobe Professional

Experience PREFERRED: Three to five (3-5) years experience in acute care academic center or comparable organization

Education/training REQUIRED: High School Diploma or equivalent

Education/training PREFERRED: Some college level education

Independent action(s) required: Coordinates the communication and referrals to post discharge providers including home health, home and inpatient hospice, Long Term Acute Care facilities, Skilled Nursing facilities, Assisted Living facilities, DME, transportation and any other type of post discharge provider of services required.

Supervisory responsibilities (if applicable): N/A

Additional position requirements: Day shifts, Monday through Friday and possible rotating weekends

Age Specific groups served: N/A

Physical Requirements (includes use of assistance devices as appropriate): Physical - Lifting 20-50 lbs. Activities: Prolonged sitting, Walking (distance), Repetitive motion

Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking

Emotional: Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change