Cafe Associate - Well& by Durst, 151

Legends & ASM Global

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Role

The Caf Associate is responsible for providing quick and efficient service to customers in a high-end grab-and-go experience. The role reports to the F&B Manager. Essential duties and responsibilities include:

• Following all safety and sanitation standards, neatness, and organization of work areas
• Following all company drink and food recipes and procedures to provide high quality and consistent service to guests
• Ensuring that all guests are educated on products and service offerings
• Answering guest questions regarding food and coffee blends, preparation, and product freshness
• Greeting all guests with fast, friendly, personalized service
• Providing excellent customer service to guests by being knowledgeable and enthusiastic about the caf's menu and products
• Accurately processing sales orders into the POS system, informing guests of amount owed, and counting back change to customers in a courteous and friendly manner
• Maintaining accurate cash count and balancing bank at end of shift
• Preparing food items by complying with portion size, quality standards, departmental rules, policies and procedures
• Ensuring that the correct closing procedures are followed: all areas of the caf are to be left clean, tidy and secure, ready for the next day's service
• Maintaining regular and consistent attendance and punctuality
• Assisting with daily, weekly and monthly inventoryas needed
• Assisting with station duties and performing other assigned duties/tasks assigned by leadershipas needed

Supervisory Responsibilities

• n/a

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:

Education and/or Experience

• Must be at least 18 years of age
• High school diploma or equivalent
• At least 1 years' experience, preferably in the Hospitality Industry
• Basic knowledge of point-of-sale systems preferred

Skills and Abilities

• Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette
• Basic math skills
• Excellent guest service skills and a natural willingness to consistently exceed guest expectations
• Flexibility to work extended hours and varied shifts, including mornings, nights, weekends, and holidays
• Ability to read, speak, and write in English to communicate effectively with management, co-workers, and guests
• Ability to prioritize tasks and work effectively in a fast-paced, team-oriented environment or independently as needed
• Ability to effectively listen and take direction from a supervisor
• Ability to be on your feet for extended periods, bend, squat, and lift/transport items weighing 1030 pounds (occasionally up to 50 pounds)
• Sufficient mobility to perform assigned production tasks, including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods

Compensation

$18.00/hour and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.

Working Conditions

Location: On-Site (Well& by Durst, 151 - New York City)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.