Business Manager

Brand summary
European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around: •Our proprietary Comfort Wax® •Private waxing suites •A crisp, clean environment •And the most professionally trained estheticians in the industry From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.
Job description
We are looking for a high-energy, strong, and organized leader with a positive mindset who
can collaborate efforts, ideas, and passion to help the brand achieve its mission. As
Center Sales Leader you will be responsible for all aspects of daily operations with a
focus on achieving sales goals and delivering exceptional customer service.
Requirements:
•College degree in a related field or 2 years minimum prior background in retail
management, marketing, or sales (required)
•Proven track record of success with sales and team building and the ability to work
a flexible schedule including days, evenings, and weekends
•Ability to set goals, prioritize work, analyze business performance, bring new
ideas to the table, and delegate effectively.
•Problem solver who can think on their feet, bring people to compromise, and
resolve conflict.
•Establish trust and confidence, and develop positive relationships with employees,
members, and guests.
•Have a strong customer service orientation & be able to communicate effectively
with clients, vendors, franchise owners, and regional developers.
•Possess excellent leadership skills, and the ability to motivate and inspire staff, and
develop a strong team culture.
•Maintain client confidentiality.
•Exhibit proficiency in retail/service sales goals, and interpreting progress and trends in
sales reports.
The Role:
•Ensure the center delivers an exceptional experience to every guest while
following all policies and protocols
•Work side-by-side with the district manager to make a profitable business
decisions
•Clearly communicate business goals, contests, and performance expectations to
all team members
•Lead and inspire by example in all interactions with guests and team members
•Drive this top-performing location to break national company records
•Infuse the team with a passion for creating outstanding customer experiences
•Foster a positive work environment that encourages ideas and innovative
problem-solving
•Coach performance through available metrics and encourage associates and
professional growth through achievement and accountability
Benefits:
•Generous uncapped commission and bonus structure
•Employee discount on retail products and services
•Medical, dental, and vision insurance plans
•Paid time off
•401(K)
•A fun, well-managed, successful work environment
•Career Growth opportunities
•Company perks
•Lively atmosphere
•On-the-job training
•Safe work environment