Business Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Internal client facing role. End to end owner and responsibility for client data file requests
• Leads data mapping exercises and data file requirement gathering sessions with clients and vendors
• Defines methodology and analytic approach as required for end-to-end data file requests
• Assesses and interprets client needs and requirements
• Performs ad-hoc data analysis, root cause analysis and reporting as required by implementation needs and prepares data for downstream use
• Writes and maintains detailed documentation including expected outcomes, validation methodology/processes, test results, recommendations, version control, and configuration design related to external data file requirements
• Works with internal stakeholders to ensure data file requirements scheduling, data file intake, and quality of data based on requirements
• Serves as a resource to others
• Effectively communicates technical and statistical findings with fellow team members and clients
• Acts as a technical business liaison that possesses excellent oral and written communication skills to explain complicated technical information to non-technical audiences effectively
• Diagnose process improvement opportunities and present solutions for process excellence. Identifies solutions to non-standard requests and problems
• Promptly responds to service failures, resolves issues, and escalates concerns as appropriate

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Undergraduate degree
• 2+ years of experience in a client-facing role
• 2+ years of relevant hands-on experience in analytics, or a comparable data engineering role, using business intelligence tools, techniques, and technology
• 2+ years of experience in core organization skills regarding requirements management
• Intermediate level of proficiency with Excel (Pivot tables, pivot charts, conditional formatting, VLOOKUP, formulas)

Preferred Qualifications:

• Core project management including gathering requirements, estimating, planning, delivering and prioritizing multiple initiatives

• Experience executing and delivering within the confines and timeframes provided

• Working knowledge of standard business applications, Microsoft Office Suite (MS Access, MS Visio, MS Project, MS Word), and SharePoint

• Experience with data onboarding and/or implementation

• Basic knowledge of SQL (complex joins, nested subqueries, aggregation, partitions, functions, pivots, and unions)

• Experience in Agile and Waterfall Methodology

Soft Skills:

• Solid oral and written communication

• Excellent organizational skills

• Critical thinking and problem-solving skills

• Adaptable to thriving in a fast-paced environment

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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