Brand Ambassador

Brand Ambassador

Reports To: General Manager/Assistant Manager/Shift Leader

Position Summary Statement: The Brand Ambassador is critical to the daily success of the restaurant. Part of our mission is to serve hearty and flavorful food, and it has to be done right! The Brand Ambassador is just that a position on the front lines of our operation helping us to ensure standards are exceeded and that we execute as a team on our mission. The Brand Ambassador interacts with the guests and ensures that our guests receive heartfelt service.

Job Requirements:

• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Accountable for the preparation of the guest's order.
• Able to communicate effectively with guests and handle questions and concerns in a professional manner.
• Team player.
• Thanks the guest sincerely for their business.
• Participates in all Firehouse Subs Public Safety Foundation fundraising initiatives.
• Maintains an organized, stocked, and sanitary work space.
• Able and willing to complete other restaurant functions such as cashier or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
• Maintains a safe work environment, adhering to all established food and safety guidelines.
• Able to lift up to 50 lbs.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety