Behavioral Health Administrative Support Specialist

All the benefits and perks you need for you and your family:

• Benefits and Paid Days off from Day One
• Employee Referral Program
• Career Development

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:  Part Time/Days

Shift : Two 12-hour shifts per week that vary and every third weekend (Sat/Sun) 8am - 830pm

Location:  9100 W. 74th street, Shawnee Mission, KS. 66204

The community you’ll be caring for:

At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.

The role you’ll contribute:

The Information Associate (IA) is providing a variety of essential clerical duties of a routine, recurring nature for a specific department(s) within Shawnee Mission Health.  These duties are essential to the smooth operation of the department and workflow of the nursing staff, physicians and other members of the health care team.The IA is often the first contact customers have with the department.  As such, the IA is expected to uphold the highest level of customer service skills.  The ability to communicate effectively is imperative to this position.

The value you’ll bring to the team:

Under the direction of the Administrative Coordinator and Charge Nurse, the position is responsible for being an effective multitask oriented individual. The position is responsible for security measures on the unit, including screening visitors via the phone and in person to assure patient confidentiality and minimization of contraband brought on to the unit. Yearly training in crisis intervention is required. Interaction with patients throughout the shift is a regular occurrence. Responsible for calling Security and monitoring the panic button locations when staff require help on the unit. The main job functions include answering incoming phone calls in a timely manner and greeting customers (visitors, physicians, and co-workers) with respect and kindness as a representative of AdventHealth Shawnee Mission. Also required is processing of paperwork for admissions and discharges in a timely manner. In addition, this position provides clerical support to the nursing staff, physicians, and other members of the Behavioral Health team as well as works on staffing the unit daily.