BE Supervisor OCR

Pharmacy Operations Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

A Brief Overview Certifies quality and efficiency of the backend-end departments within an Omnicare pharmacy and their operations. Coordinates processes and assignments for the personnel responsible for the planning, organizing, and controlling of the pharmacy's over-all operations, organizing activities, and assigning jobs accordingly to the staff. Coordinates processes for timely delivery to customers and ensures compliance with productivity targets. Ensures compliance in adhering to necessary safety and legal procedures of working.

What You Will Do

• Assists with coordination of processes and assignments for the Back End Operations area to ensure the delivery of consistent work products.
• Executes daily activities and operational plans for the back-end operations area's strategies to enhance the culture of excellence and innovation across the enterprise.
• Executes tasks for planning, organizing, and controlling of the pharmacy department's operations to ensure consistency delivery of work products.
• Certifies service expectations are met while staying within budget.
• Directs workflow for all department resources and activities in relation to company objectives and set targets.
• Assists manager in implementing cost reduction principles in all aspects of pharmacy transactions and activities.
• Evaluates performance by monitoring workflow and analyzing patterns and trends to ensure quick and efficient operations.
• Manages team performance through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development.

Minimum Requirements

• Working knowledge of collaboration and teamwork
• Working knowledge of execution and delivery (planning, delivering, and supporting) skills
• Working knowledge of business intelligence
• Working knowledge of problem solving and decision making skills
• Adept at growth mindset (agility and developing yourself and others) skills
• 3-5 years work experience

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is: $43,888.00 - $85,068.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.