Banquet Captain

Pyramid Global Hospitality

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

Are you a born performer? Are you an Expert in your craft? Do you want to redefine hospitality in Cincinnati and beyond and be a part of a hotel that is exactly like nothing else? If so, then The Lytle Park Hotel could be just the place for you! Join us as we embark upon our journey to redefine hospitality and bring back the classics. Find out today what a career with Pyramid Hotel Group at the Lytle Park Hotel, Autograph Collection can mean for you!

Overview

The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!

We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the Banquets experience, and exceptional beyond compare service attitude, for the position of Banquets Captain at the Lytle Park Hotel. The Banquets Manager will supervise the execution of Banquet Event Orders, according to Catering instructions, client preferences and established hotel service standards.

The primary responsibilities for the Banquet Captain will include but are not limited to:

• Assist the Banquets Management Team with directing the day-to-day activities and assignments of the Banquets Staff.
• Oversee the Banquet Service team, in the execution of their duties and adherence to the Lytle Park Hotel standards of service.
• Provide guidance, instruction and follow-up with Banquet House men staff particularly as it relates to the care and maintenance of the facility and equipment
• Accurately execute all policies with improvement to quality, service and operations.
• Inspects all function rooms prior to service, to ensure room is maintained, and reports any discrepancies to Engineering.
• Communicate as necessary with clients to ensure full guest satisfaction.
• Work on special tasks as assigned by the Banquet Manager.

In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences:

Requires a working knowledge of Banquet operations as well as luxury core standards, and standard operating procedures.

Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.

Demonstrated ability to work with maximum efficiency, accuracy and attention to detail.

Ability to effectively lead and work cohesively as part of a team.

Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.

Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.

Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.

Must have experience in all Microsoft Office and industry relevant payroll systems.