Audiology Resource Coordinator

Audiologist Resource Coordinator

We are so glad you are interested in joining Sutter Health! Provides a variety of routine and specialized clerical and administrative duties in support of an ancillary unit. Execute a variety of clerical duties, prioritizes information and requests in a timely manner. Gains confidence and cooperation from staff, physicians, and other healthcare providers. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety. May also be responsible for orienting new staff to the department/unit. We are seeking an Audiologist Resource Coordinator for a new Audiology and Otolaryngology Head and Neck Surgery program specializing in complex Otology and Neurotology. This non-clinical audiology role primarily involves adult patients with complex hearing, ear, and balance disorders. In collaboration with audiologists, support staff, and department management, this role is responsible for creating and maintaining hearing loss and hearing assistance resources while connecting with resources within Sutter audiology and the greater community. The individual will conduct hearing screenings, maintain and calibrate audiometric equipment, and prepare patients for auditory examinations conducted by audiologists. Additionally, they will provide hands-on assistance with hearing aids and support for hard-of-hearing patients.

Education: Equivalent experience will be accepted in lieu of the required degree or diploma. HS Diploma or equivalent education/experience

Typical Experience:

• 2 or more years of experience working in/around medical services, with at least 1 year of experience working hands-on with hearing aids and hard-of-hearing patients.

Skills and Knowledge:

• General knowledge of medical terminology, procedures, and equipment.
• Outreach to new or existing community resources.
• Specific knowledge related to hearing healthcare, hearing aids, and auditory rehabilitation.
• Strong written and verbal communication skills for interaction with fellow team members, supervisors, patients, and other personnel.
• Well-developed administrative, time management, and organizational skills, with the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• Basic proficiency in computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook), electronic health records (EHR), EPIC, and related information systems.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Ability to prioritize tasks and work independently or as part of a team, accomplishing multiple tasks in an environment with interruptions.
• Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
• Sound judgment and decision-making skills.
• Ensure the privacy of each patient's protected health information (PHI).
• Ability to build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.

Job Shift: Days

Schedule: Full Time

Shift Hours: 8

Days of the Week: Monday - Friday

Weekend Requirements: None

Benefits: Yes

Unions: No

Position Status: Non-Exempt

Weekly Hours: 40

Employee Status: Regular

Pay Range is $32.69 to $40.86 / hour