Assoc. Data Services Director

Overview:

The US Data Integrity team within IQVIA's Commercial Solutions unit comprises over 50 employees across multiple geographies and is an exciting and dynamic healthcare practice where you can start or continue your career in the life sciences industry. IQVIA possesses the largest and most comprehensive set of healthcare data assets in the world. The US Data Integrity team enhances the value of IQVIA's syndicated offerings portfolio by serving as a trusted partner to our clients. We provide expertise, timely insights & solutions, enabling clients to appropriately use our data to formulate better business decisions. We are seeking the best, brightest, and most analytically motivated individuals to join our team.

Job Description Summary:

This position provides strategic and tactical support to the organization by understanding a variety of data situations and creating communications for internal clients and external pharmaceutical clients who purchase one or more of IQVIA's syndicated prescription and patient data offerings (e.g. Digital, NPA, Xponent, LAAD, etc.) Additionally, the position is responsible for providing support to internal clients and responding to general questions about IQVIA Digital offerings.

Principle Accountabilities :

• Responsible for understanding data situations and creating communications for pharmaceutical clients who purchase one or more of IQVIA's syndicated prescription and patient data offerings (e.g. Digital, NPA, Xponent, LAAD, etc.). The candidate will also be responsible for providing support and responding to general questions about prescription data, patient data, and Digital offerings to internal clients.

• Gains and maintains a thorough understanding of changes/updates to datasets, client needs, processes, methodologies, and tools.

• Manages identified data situations cross-functionally to obtain timely resolutions.

• Helps to facilitate the effective communication of impact to IQVIA Digital deliverables, platforms, and methodologies.

• Uses knowledge of internal databases and processes, along with client experience, to create clear communications.

• Supports timely communications and follow up with Client Service teams to guarantee messages are understood and appropriate plans of action are put in place.

• Assists the Service teams in responding to general client questions and data questions.

• Uses established systems and processes to track and report progress on all major milestones, service levels, risks, and opportunities.

• Provides additional insight and interpretation of the data to enable appropriate resolution of business questions and/or issues, identifies customized solutions.

• Independently leads online meetings and discussions (both internally) related to project work.

• Provides formal and written communications both internally and externally regarding issue status and resolution and database updates.

• Identifies ways to improve and streamline business operations, driving process improvements aligned with desired customer outcomes.

Minimum Education, Experience, & Requirements:

• To be eligible for this position, you must reside in the same country where the job is located.

• Bachelor's degree in Communications, English, Business, Mathematics, Statistics, Economics, Life Sciences, or related field(s) required.

• Minimum 4-6 years' experience with data analysis, communications, and project management from the pharmaceutical industry.

• This role is US remote/home based and requires work hours follow the Eastern Standard Time zone.

• Proficiency using Microsoft software tools (Excel, PowerPoint, Word, and Access)

• Knowledge of the Digital ecosystem/industry and an understanding of the marketplace.

• Deep understanding of IQVIA prescription and patient data and methodologies, including Digital.

• Ability to clearly summarize complex data analysis, market/data events & present results internally and externally.

• Requires strong communication skills and prioritization flexibility to handle tasks across multiple, concurring data events.

• Ability to manage multiple projects and deadlines simultaneously.

• Ability to self-start, taking initiative to gain knowledge and identify opportunities for exemplary support.

• Excellent communication skills, with experience in both written and oral communications.

• Requires analytical thinking and effective time management skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

The potential base pay range for this role, when annualized, is $84,400.00 - $235,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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