Assistant Personal Training Manager

Assistant Personal Training Manager

Welcome to Crunch Fitness!

We are a growing fitness franchise based in southern California, that offers its employees state-of-the-art workout facilities, free membership to over 450 Crunch locations, your own personal trainer, benefits, and professional development.

The Company

Crunch Fitness is a no judgement zone where people from every background can join a community of positivity, energy, and fun-filled goal crushing! We are famous for our colorful personality and kickass group training programs.

We are proud to be known for the great care we take with clients and employees alike.

While we believe in the power of fitness to improve lives, we also know exercise is hard work and everyone can use a little more motivation. So we've fused fitness and entertainment so that we can make serious exercise fun.

Job Summary

The Assistant Personal Training Manager (APTM) ensures that we deliver consistent, genuinely caring, and inspiring service superior to our competition through our respected and empowered personal training professionals.

You are responsible for communicating and upholding the company mission, vision and standards, in particular by leading by example.

APTMs are responsible for growing their club's PT total revenue. This is accomplished in a manner consistent with our mission to take such great care of every member and guest you interact with today, that they come back again tomorrow, one step closer to their fitness goals.

The APTM needs to train and develop their team members to consistently deliver on the vision and mission, and execute the basics in areas such as punctuality, dress code, session quality, compliance, friendliness and cleanliness.

The APTM is the point of reference for fitness expertise within the club.

Span Of Control / Organizational Relationship / People Management

Job Scope: 1 club

Direct report: Personal Training Manager

Secondary report: General Manager and VP of Personal Training

This position co-manages the following positions inside the club:

• Personal Trainers

This position helps manage the following positions inside the club:

• Front desk staff

Schedule

The APTM position is a full-time position. Hours and schedule will vary based on the needs of the club.

Essential Duties & Responsibilities

The APTM is responsible for performing the following activities for the club:

Sales Production (approximately 25 hours per week)

The APTM is directly responsible for month on month increasing total PT revenue, recurring revenue and minimizing attrition in alignment with the vision and mission. To achieve this objective, the APTM:

• Services Kickoffs about 50% of the time.
• Is the number one producer of new sales and expected to sell 2.5k of new recurring EFT per month.
• Supports membership staff sell memberships as need.
• Directly responsible for keeping the KO pipeline full by building value in the KO. This is done by:
  • Interacting with members on the floor
  • Interacting with members at the front desk
  • Making service calls to members
• Is responsible for helping process client cancellation and deactivations.

Service (approximately 15 session hours per week)

The APTM position is a player-coach position and trains clients 15 session hours per week according to their compensation plan. The APTM also supports the club in maintaining cleanliness, equipment maintenance, and making sure all weights and equipment are stored properly.

Staffing And Development (As needed)

Maintain a fully engaged and high performing fitness team that aligns with company mission, vision and goals. To achieve this objective, the APTM will:

• Develop and manage performance of qualified Personal Trainers by:
• Daily coaching and inspiring the team
• Develop and help manage monthly business plans for each trainer
• Reviewing client folders and provide oversight of all programming
• Conducting trainer audits and evaluations
• Scheduling 1-on-1 & team meetings with trainers as needed
• Ensure PT certifications are current and up to date
• Required to interview 2 new PT candidates per month
• Required to onboard new personal trainers
• Train & develop all staff as needed regarding fitness and the Kickoff.
• Help manage the Personal Trainer schedule including staying within budgeted non-session hours as submitted to and approved by the General Manager.
• Coaching and discipline staff under the guidance of your direct supervisor.
• Ensure accurate administration of Personal Training including session usage, dotFIT/ nutrition recommendations, workouts programs on My PT Hub, measurement tracking, etc.

Qualifications

Knowledge, Skills & Abilities:

• The APTM must be an expert Personal Trainer.
• The APTM must exemplify our 4 core values: (1) share a love for learning and a desire to be the best at what we do. (2) have an appreciation for hard work. (3) be a person of integrity and character. (4) be a person with a great heart, exemplified in your love for others.
• Knowledge of Crunch Certified Personal Training Program including program software (dotFIT, ABC/ Datatrak, Crunch-U, VFP, Styku, Where applicable). Knowledge of Personal Training technique and program design.
• Strong sales and communication skills.
• A strong drive to help people succeed.
• Must be able to adjust and operate all club equipment.
• Experience in coaching/motivating groups.
• Strong Leadership, interpersonal & communication skills.
• Able to generate, maintain & demonstrate a friendly, enthusiastic & positive attitude.
• Possesses a strong member service focus.
• Responds professionally to requests and inquiries from guests, members and staff.

Education Level:

• High School Diploma or GED required
• Bachelor's Degree preferred
• Current Cardiopulmonary Resuscitation (CPR) & AED Certifications

Certifications:

Qualifications:

American College of Sports Medicine (ACSM)

• Certified Personal Trainer American Council on Exercise (ACE)
• Personal Trainer Certification The Cooper Institute
• Personal Trainer Certification

International Fitness Professionals Association (IFPA)

• Personal Fitness Trainer Certification

National Academy of Sports Medicine (NASM)

• Certified Personal Trainer
• Corrective Exercise Specialist (CES)
• Performance Enhancement Specialist (PES)
• National Exercise and Sports Trainers Association (NESTA)
• Personal Fitness Trainer Certification

International Sports Science Association (ISSA)

• Certified Personal Trainer

National Federation of Professional Trainers (NFPT)

• Personal Trainer Certification

National Strength and Conditioning Association (NSCA)

• Certified Personal Trainer
• Certified Strength and Conditional Specialist (CSCS)

Experience:

Preferred: 1 2 years as a Personal Trainer

Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees Preferred: Consultative sales experience

Physical Requirements:

• Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public
• Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds

The Location

SIR Fitness is based in southern California and our 1