Assistant Golf Professional

Assistant Golf Professional

Indian Wells Golf Resort is excited to announce the exceptional career opportunity of full-time Assistant Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Position Concept: The Assistant Golf Professional assists the Head Golf Professional in the management of day-to-day golf operations of the facility. The position is responsible to supervise and manage total golf operations in the absence of the Head Golf Professional. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers.

Specific responsibilities include but are not limited to:

• Assist with golfer check-in and merchandise sales, control and manage play
• Assist with all opening and closing procedures
• Assist in managing facility tournament operations including weekly events
• Assist in tournament operations and weekly events including planning, pre-tournament contracts, post-tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
• Conduct individual lessons and group clinics once approved by the Head Professional
• Assist with management of outside service staff to ensure the highest quality of customer service is achieved
• Assist in managing golf car operation, practice facility, and club storage service (as applicable)
• Assist in the maintaining the club's USGA Handicap System
• Assist in the inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
• Conduct oneself in a professional manner and always maintain a professional image
• Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies
• Assist in coordinating golf activities with other departments

Knowledge, skills, and traits:

• Maintain PGA of America membership in good standing in an active classification
• Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
• Fundamental supervisory practices and principles
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Strong organizational, planning and prioritization skills
• Self-motivated with desire to promote and market
• Service and customer focused attitude
• Experienced in written and oral business communications
• Remain up-to-date on customer relationship management tactics and strategies
• Experienced computer user including Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
• Maintain and promote a positive professional image within the community