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Asset Servicing Team Coordinator

Citi

Company : Citi

Location : Getzville, NY, 14068

Posted Date : 28 October 2025

Job Type : Other

Category : Administrative Assistance

Occupation : Coordinator

Job Details

Asset Servicing Team Coordinator

Working at Citi is more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact.

Job Overview

Asset Servicing is a global Markets Operations group represented across the NAM, EMEA, and APAC regions. The Asset Servicing department is responsible for processing corporate actions and income events for firms and clients' positions. The events and transactions managed include election instructions, reconciliation, and entitlement postings for voluntary and mandatory corporate actions, dividends and income, proxy, and conversion events in the market. Our team provides direct support to prime brokerage, firm trading desks, stock lending, repo, and swaps for equity and fixed income securities.

This position will primarily focus on processing activities for the NAM Mandatory Corporate Actions team.

Key Responsibilities

  • Supervise the reconciliation of daily events arising from corporate actions, ensure all processes have been followed, and confirm completion of workplans each day.
  • Supervise a team of analysts to ensure daily tasks are prioritized correctly based on regulatory restrictions.
  • Complete the approvals of daily maker-checker review files, and signoff end of day completion of all mandatory tasks.
  • Identify procedure gaps and actively manage the streamlining of related work processes within your team.
  • Develop a good understanding of products, processes, and industry practices and standards within your team.
  • Apply a good understanding of how the team and area integrate with others in accomplishing the objectives of the wider team/working group.
  • Effectively communicate and collaborate with colleagues and stakeholders, with whom you may exchange potentially complex/sensitive information to progress work and resolve issues.
  • Create a culture of good governance by applying the rules, regulations, procedures, and controls that have been put in place to minimize risk to Citigroup, its clients, and assets, and apply them appropriately.
  • Prepare appropriate business reporting including internal and external regulatory reports.
  • Supervise and conduct the training, development, and mentoring of the team.
  • Plan, develop, and implement process transformation programs, including the reduction of manual processes.
  • Supervise the team, their individual goals, and manage performance.
  • Supervise user testing of new technology enhancements and identify and escalate any issues.
  • Perform other duties as assigned by your line manager.

Qualifications and Skills

  • BS/BA degree or equivalent work experience.
  • Experience in Tier 1 global financial institutions.
  • Possess an expert knowledge across mandatory and voluntary corporate actions across equity and fixed income products, domestic and international, including the trade and corporate action lifecycles.
  • Understanding of stock record; long/shorts, and various position types including stock lending positions; understanding of Swift MT564/568/566.
  • Advanced experience level with Excel, Outlook, and experience with web-based applications required.
  • Proven record of accuracy and effective time management and prioritization skills with the ability to work in multiple systems and handle high email and event volumes.
  • Must be able to work in a high-pressure environment, with conflicting demands and under tight deadlines.
  • Energetic, flexible, collaborative, and proactive.
  • Strong, influential communicator who is articulate and concise.

Education

  • Bachelor's/University degree or equivalent experience.

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