AR Follow Up

Ar Follow Up Coordinator

Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a AR Follow Up Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Hybrid position based out of our Fairport, NY office.

You Will:

• Work with AR reports to identify problems on accounts, research accounts/trends and take appropriate actions to promote reimbursement, bill primary and secondary carriers for services provided, and collect on past due accounts.
• Research accounts: request additional information such as referrals, scripts, medical reports, and/ or call hospitals.
• Work EOBs to post rejection codes, follow up on rejected claims, and appeal denials; develop and track written correspondence.
• Complete adjustments, check refund request forms, and special transaction forms.
• Work with edit reports to identify problems with transmission claims.
• Answer patient inquiries, maintain patient's account information, and resolve problems as needed.

You Are:

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations.
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, providers & colleagues.
• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service.

To Ensure Success In This Role, You Must Have:

• Knowledge of medical terminology and a working knowledge of different types of insurance.
• Ability to type 30+ words per minute and have a general computer aptitude.
• High School Diploma required. One to two years' prior accounts receivable experience in a medical billing environment preferred with at least general knowledge of the healthcare industry insurance/EOB/payment process.

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars 401(k) Employer Match.
• Free services at any of our imaging centers for you and your immediate family.