ACNO Parent Child

Company : South Shore Health
Location : Hingham, MA, 02043
Posted Date : 15 September 2025
Job Details
Job Description ESSENTIAL FUNCTIONS
Leadership:
The ACNO provides leadership and strategic planning to operationalize care delivery services and develops a coordinated approach to care delivery across the continuum, including the development of a parent child nursing strategy.
Collaboration:
Actively collaborates with Providers, Finance and the care delivery system to develop clinical strategies to improve patient experience and assure evidence based practices are expressed in policies, procedures and protocols. Assures that the hospital has an effective care planning process in concert with the medical staff and patient care services colleagues. This includes a quality assurance performance improvement program.
Management:
The ACNO has direct reporting responsibility for inpatient care departments at the hospital and associated outpatient services not associated with South Shore Medical Center. Works with the Chief Nursing Officer and medical staff leadership to evolve the organizational model to meet patient care needs. Facilitates the delivery of safe, high quality care through clinical and non-clinical care management coordination, ongoing process evaluation, and reviewing clinical outcome metrics. Responsible to continuously evaluate and advance the Clinical Care Management model assuring best use of Registered Nurse, Social Work and other colleagues skill sets; proactive identification of and intervention with patients; continuity of assignments whenever possible and adequate Care Manager and Social Work coverage for all care settings. Develops strategies to leverage resources to advance professional growth, spread best practices, and provide flexible staffing options. Convene, lead and monitor regional work groups as indicated to address opportunities. Measures, analyzes and reports key metrics related to nursing care management across the parent child division care continuum. Obtains, utilizes and leverages existing data for improvement of patient care and other key performance indicators. Facilitates development and distribution of reports. The ACNO will develop a dashboard related to their core activities to present to their team, collaborators and senior leadership presenting at least monthly.
Care Transition Partnerships:
Identifies and acts upon opportunities to coordinate services between inpatient, outpatient and community settings. Forms community relationships and works to identify gaps in the continuum of care. Understands and promotes the use of community resources to improve the patient experience. Promotes and maintains positive relations with continuum of care providers.
Leadership:
Models and fosters an environment of professionalism and compassionate care. Guides the recruitment, retention, and employee engagement that keeps high performers engaged and maintains focus on succession planning. Acts as a role model through the demonstration of personal professional development, continuous learning and competency improvement.
Efficiencies:
Partners with medical staff and clinical services operations to become more efficient and effective in achieving total cost of care objectives, in alignment with clinical quality and access objectives. Identifies and implements best practices related to: nursing professional governance, quality improvement, top of license performance, coordination of care, care team collaboration, family and patient advocacy and other related areas as indicated.
Liaison:
Serves as liaison for statewide parent child care focused initiatives and for project related activity within South Shore Health. Actively participate in professional, political and regulatory organizations policy, practice, payer and regulatory communications and convening meetings.
Human Resources Management
- Management Actions
- Coordinates with Human Resources for the interviewing, hiring, personnel transactions (e.g., hiring, salaries, promotions, job descriptions) and implementing of institutional corrective action policy for staff.
- Using Workday, initiates, approves, and coordinates with Human Resources for approval of human resources changes (e.g., salary adjustments, salary distributions, training records) for staff who reside under their team.
- Prepare performance reviews about direct reports.
- Take corrective and disciplinary action, up to and including termination, as necessary to maintain the highest level of staff productivity and effectiveness.
- Oversight
- Provides direct supervision to, and is responsible for, the conduct, operations, and results of their team.
- Develops and implements change management programs including efficiency and resource utilization projects.
- In times of transition, supports areas that require interim leadership support.
- Development
- Actively considers opportunities to grow the abilities, skills, and support of colleagues responsible areas through professional development, enhanced communication vehicles, employee-focused initiatives, and otherwise.
- Culture/Equity
- Reviews, supports, and ensures salary and wage equity for staff.
- Creates a supportive, educational, and development-focused environment for all staff.
- Ensures the support and maintenance of a diverse, inclusive, and professional environment for all staff.
- Compliance
- Develops, implements, oversees, and approves departmental policies, procedures and systems and revises as necessary to maximize efficiency.
- Responsible for ensuring compliance with regulatory bodies and making managers aware of policy and procedure changes.
- Develop letters, presentations, announcements, and other communications. All documents must be of the highest caliber of refinement and professionalism.
- Serve as a stand-in for the CNO in relevant meetings when the CNO is not available. Serve on committees as needed or assigned by the CNO.
- Lead or participate in special projects and perform other related tasks as requested or required.
Minimum Education
MSN (or) MS with a BS in Nursing, Doctorate preferred
Minimum Work Experience
Minimum five years of experience required as a clinical nurse with demonstrated evidence of leadership progression; most recent 3 of the last 5 years of leadership must have been in a direct leadership role in a hospital setting or direct patient care environment with demonstrated expertise in at least of the three clinical areas: Pediatrics, NICU, or Labor/Delivery. Experience in an Academic Medical Center or Magnet designated organization preferred.
Required Certifications
• Current Massachusetts Registered Nurse License without restrictions required
• Current certification preferred or to be attained within two-year period from date of hire
• Professional nursing certification must be maintained while employed in this position
Additional Knowledge and Abilities
• Analytical Skills
o To create trend and process analyses, operational reviews, and identification of system weaknesses. Demonstrated experience in operations, professional development, and project management.
• Organizational Skills
o To manage many competing timetables and responsibilities. The ability to delegate, effectively supervise, and plan for the timely and successful completion of short- and long-term objectives is essential. The responsibilities of this position require detailed, concentrated effort and constant re-establishment of priorities as well as complex and sensitive decision-making.
• Theoretical Skills . click apply for full job details
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