Accounts Receivable Representative: III

LHH is actively looking for a detail-oriented and analytical Accounts Receivable/Billing Specialist to join one of our top client's team! If you enjoy problem-solving, digging into the numbers, and playing a key role in cash flow and collections-especially in a healthcare setting-this could be the perfect opportunity for you.
This role is ideal for someone who thrives in a fast-paced environment, knows their way around billing systems, and brings a strong sense of ownership to managing receivables.
What You'll Do (Core Technical Skills):

• Manage billing and collections, including generating invoices, applying payments, and following up on past-due accounts
  
• Reconcile accounts, research unapplied or misapplied payments, and investigate discrepancies
  
• Work with AR aging reports to identify trends, prioritize collections, and resolve claim denials
  
• Utilize ERP and billing systems such as WellSky , Waystar , Instamed , or similar platforms
  
• Confidently use Excel (including pivot tables and VLOOKUPs), Outlook , and Teams
  
• Home Health billing experience is a plus but not required
  

Analytical & Problem-Solving Skills:

• Identify and resolve discrepancies between payments and invoices
  
• Investigate chargebacks, short-pays, and disputes, ensuring proper reconciliation
  
• Review contracts and understand variations between billed vs. paid amounts
  

Communication & Relationship Management:

• Communicate professionally via email, phone, and chat with customers, payers, and internal teams
  
• Tactfully collect overdue payments while maintaining strong relationships
  
• Collaborate cross-functionally to resolve issues quickly and accurately
  

Attention to Detail & Organization:

• Work through claim denials and disputes with a high level of accuracy
  
• Keep meticulous notes on accounts and follow-ups
  
• Prioritize AR based on aging and risk, managing a high volume of accounts efficiently
  

Soft Skills & Work Ethic:

• Dependable and consistent in follow-through-cash flow depends on you!
  
• Persistent in resolving outstanding balances and willing to dig deep to get answers
  
• Handle sensitive financial and patient data with discretion and integrity
  
• Adaptable to changing systems, tools, and workflows
  

Healthcare Industry Knowledge:

• Understand insurance billing processes, denials, and Explanation of Benefits (EOBs)
  
• Familiarity with Single Case Agreements, Letters of Agreement, or payer contracts is a bonus
  

Customer Service Mindset:

• Respond to customer/patient inquiries quickly and with professionalism
  
• Resolve billing concerns with patience and a positive attitude
  
• Work closely with internal departments to address and resolve complex cases
  

Pay Details: $20.00 to $23.28 per hour
Search managed by: Kaitlynne Hope
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.