Accounts Receivable Coord I

Job Title

Under direct supervision, sorts invoices and resolves billing issues as well as monitors, prioritizes and collects balances due from an assigned group of customer accounts.

Essential Functions

• Monitors the assigned segment of customers and proactively resolves process and billing issues with customers and team members at various levels.
• Pulls, sorts, and researches shipments that were unable to be booked as revenue because of a discrepancy in the invoice.
• Identifies potential billing discrepancies, through familiarization with the Biller functions, and works to resolve issues prior to making a collections call.
• Utilize prioritization in account collection approach through evaluation of account history and aging report analysis.
• Perform other duties as assigned.

Minimum Education

High school diploma/GED required.

Minimum Experience

0-1 years accounts payable, accounts receivable or customer service experience

Knowledge, Skills and Abilities

Knowledge of Microsoft Suite

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $15.80-$20.25 depending on experience

Additional Details: This is a HYBRID position which requires the successful candidate to come onsite occasionally.

Headquartered in Northeast Ohio, we are a multiple-time NorthCoast 99 award recipient, recognized as a top employer in Northeast Ohio! We offer attractive compensation, benefits and team member development.

FedEx Custom Critical is an Equal Opportunity Employer including, Vets/Disability.

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If you have a disability and/or you need assistance in order to apply for a position, please call (877) 314-5191.