Accounts Receivable Clerk

Accounts Receivable Clerk

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As the Accounts Receivable Clerk you'll play a critical role in creating a quality experience that impacts the financial well-being of our patients. In an environment where the patient is at the center of everything we do, the Accounts Receivable Clerk play an important role on a team that supports the Accounts Receivable department by performing combinations activities. The Accounts Receivable Clerk will be required to successfully complete the UnitedHealth Group new hire training and demonstrate proficiency to continue in the role.

This position is full-time (40 hours/week) Monday to Friday, onsite, located at the Allina Commons, at 2925 Chicago Ave South, Minneapolis, MN. It may be necessary, given the business need, to work occasional overtime or weekends.

Primary responsibilities include:

• Assist in documenting standard operating procedures and business rules for the department
• Regularly communicate with superiors, peers, employees, internal and external customers to ensure proper flow of information
• Maintain and update patient records in accordance with privacy regulations
• Manage incoming documentation, ensuring it is routed to the correct file or staff member for review and resolution following patient privacy requirements
• Assist in resolving issues related to correspondences and missing information
• Collaborate with remote, onsite, and other RCM team members to ensure continuous improvement in processes
• Maintain current knowledge of billing requirements, denials, system practices, and applications
• Maintain positive relationships with patients and insurance companies to facilitate resolution of credit balance accounts
• Manage multiple tasks and maintain a well-organized office environment
• Provide general clerical support to management staff, including routing phone calls and communicate with insurance payors and patients
• Maintain inventory of necessary office forms and supplies

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required qualifications:

• High School Diploma
• 1+ years of experience in the healthcare industry, preferably in Finance, Billing, Authorization, or Healthcare Information Management
• Knowledge of office procedures
• Advanced level of proficiency with Windows PC applications, which includes solid keyboard and navigation skills and ability to learn new computer programs
• Demonstrated ability to work independently, maintaining focus and productivity without supervision
• Proven consistency in meeting deadlines and often delivers ahead of schedule by effectively managing time
• Demonstrated ability to excel at juggling multiple tasks simultaneously while maintaining quality
• Proven ability to proactively seeks opportunities for collaboration and brings team members together
• Demonstrated precision in entering patient information to ensure accuracy and compliance
• Demonstrated ability to articulate ideas clearly and actively listen to colleagues, fostering open and productive discussions
• Demonstrated exceptional teamwork skills and fosters a collaborative environment
• Proven ability to prioritize workflow effectively
• Demonstrated ability to adapt to changes seamlessly
• Located within a commutable distance of 2925 Chicago Ave South, Minneapolis, MN

Preferred qualifications:

• Previous work experience in a fast-paced environment, requiring solid multi-tasking and problem-solving skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.